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Hotel accident claims can be made if your accident has been caused by the actions or inactions of the owner, or by your employer if you are an employee of the hotel. When visiting a hotel, you expect to relax and unwind. Therefore, sustaining a broken arm from a trip hazard in the hotel corridor or getting stuck in an elevator deserves compensation if caused by someone else’s negligent actions. Our panel of solicitors are experts in gaining personal injury compensation for their clients and experienced in handling hotel accident claims. They have the skills and expertise to prove the negligence of the hotel’s occupier. They are also thorough in their assessments of your injuries and evidence so that they can gain you the maximum amount of compensation for your injuries and financial losses.
Likewise, our team of advisors are also supportive in helping you get started with your hotel accident claim. They can evaluate whether you are able to make a claim and the compensation that you may receive. They will then connect you with a solicitor on our panel. Give them a call to get started with your hotel accident claim today.
Frequently Asked Questions
- Can I Claim For An Accident In A Hotel?
- Hotel Accident Claims Where Injured Abroad
- Can I Claim If I Was Injured Whilst Working In A Hotel?
- Common Hotel Accident Claims Examples
- What Injuries Could Occur After A Hotel Accident?
- How Much Compensation Can I Claim After Being Injured In A Hotel?
- What Do I Need To Bring A Compensation Claim For Hotel Injuries?
- Why Choose Legal Helpline For Hotel Accident Claims?
- No Win No Fee Compensation For Hotel Injuries
- Learn More
Can I Claim For An Accident In A Hotel?
Yes, hotel accident claims for injuries suffered on the premises, whether this occurred in a UK hotel or in an accident abroad. You could also have a valid claim if you are a guest or an employee.
You might be able to claim compensation if eligibility is proven by meeting the criteria set out below:
- You Were Owed a Duty of Care
Anyone who is expected to take practical measures to ensure that you are reasonably safe has a legal duty of care. This duty can be met by the third party running maintenance checks to avoid an accident occurring, such as ensuring the lifts and stairwells are operating safely.
- That Duty of Care Was Breached
A failure to take these steps to ensure reasonable safety would amount to a breach. So, not running repairs on a hotel elevator and taking it out of use until these repairs were carried out would amount to a breach.
- You Suffered an Injury
The final step to proving your eligibility is to prove that you suffered an injury as a result of the accident caused by the breach of duty. This can be medical records, scans and X-rays of broken bones sustained in your accident.
When all 3 of these items are taken together, negligence has occurred.
Claiming For Injuries In A UK Hotel
For injuries sustained in a UK hotel, the Occupiers Liability Act 1957 sets out how the occupier of a premises has a duty of care to all members of the public who enter the vicinity. This involves taking practical steps to ensure the reasonable safety of the members of the public who enter the hotel. For example, replacing any reported broken light fixtures.
To have your eligibility assessed, call one of our supportive advisors today.
Hotel Accident Claims Where Injured Abroad
Hotel accident claims can also be made if your accident took place in a hotel abroad. This is provided that there has been a breach of duty resulting in you, as either a guest or member of staff at the hotel, sustaining injuries. For example, the tour operator received numerous complaints about a hotel’s swimming pool being poorly maintained. While using this facility, you slip and fall over a broken tile.
If you have had a holiday accident abroad during a package holiday, you may be able to claim against the UK-based tour operator.
Our advisors can advise you on who you are most likely to prove as negligent for your hotel accident abroad. Get in touch today.
Can I Claim If I Was Injured Whilst Working In A Hotel?
Yes, you can claim if you were injured whilst working in a hotel. The Health and Safety At Work Act 1974 sets out how employers are expected to take reasonably practical steps to ensure that their employees are safe in the workplace. For example, if you have been injured whilst working in a hotel due to a trip hazard in the kitchen, you have grounds to make a claim against your employer.
If you want to find out more about hotel accident claims as an employee, view our guide on accident at work claims, or you can contact one of our advisors today.
Common Hotel Accident Claims Examples
Hotel accident claims can be made for injuries sustained in many different accidents. They can be both public liability accidents, where a guest has been injured, or an accident at work. Example scenarios for both guests and employees are given below:
- Slip, trip or fall accidents, such as a spilled drink that has not been maintained in the restaurant or kitchen.
- Fall from heights, where a balcony of a room has not been repaired and has come loose while a guest has been leaning on it.
- Getting stuck in a lift as a guest or employee due to a lack of maintenance checks and therefore a fault has been overlooked.
- Poorly maintained facilities, such as a pool or hot tub not having checks run throughout the day. Therefore, the temperature or chlorine has been too high causing burns or chemical reactions.
To discuss the details of your claim, call an advisor today.
What Injuries Could Occur After A Hotel Accident?
The injuries that can be sustained from a hotel accident range from sprains to brain damage. It may be that you have sustained multiple injuries from your accident. More examples of the injuries that you can sustain from a hotel accident are listed below:
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- Broken/fractured bones
- Psychological injury from being stuck in a lift
- Burn injuries and/or scalds from boiling water in taps or a pool
- Brain injury from falling from a balcony
- Cuts/lacerations
- Slipped discs
- Soft tissue injuries such as sprains and bruising
Hotel accident claims can be made no matter the severity of your injuries as you still deserve compensation where someone else is at fault. Call an advisor who can assess your injuries and advise on whether you have a valid claim today.
How Much Compensation Can I Claim After Being Injured In A Hotel?
The compensation that you can claim after being injured in a hotel will depend on the type of injury and its severity. To calculate your individual compensation, your solicitor may utilise the Judicial College Guidelines (JCG). This is a resource that suggests different compensation amounts for different injuries. This compensation will fall under the head of claim, general damages, to compensate you for the pain that you have suffered.
The table below gives examples of compensation amounts, suggested by the JCG, for different injuries that you may have sustained in a hotel accident. These amounts are not guaranteed as the details of hotel accident claims are unique to each individual. Please also note that the first figure was not taken from the JCG.
| Type of Injury | Notes | Suggested Compensation |
|---|---|---|
| Multiple Severe Injuries | Multiple severe injuries with substantial financial losses such as care costs, rehabilitation and loss of earnings | Up to £1,000,000+ |
| Paralysis | Tetraplegia where physical pain is present or there is significant effect on senses or ability to communicate. | £396,140 - £493,000 |
| Paraplegia where the presence of pain, degree of independence and depression is considered in compensation | £267,340 - £346,890 | |
| Brain and Head Injury | Very severe where there may be some ability to follow basic commands but little or no language function. | £344,150 - £493,000 |
| Bladder Injury | Double incontinence with total loss of bowel function and complete loss of urinary function and control | Up to £224,790 |
| Back Injury | Severe (i) where the injury involves damage to the spinal cord and nerve roots with consequences such as severe pain and disability. | £111,150 - £196,450 |
| Neck Injury | Severe (i) neck injury associated with incomplete paraplegia and little or no movement in the neck, suffering from severe headaches | In the region of £181,020 |
| Moderate (i) neck injury where injuries such as fractures or dislocations cause severe immediate symptoms and leave markedly impaired function | £30,500 - £46,970 | |
| Pelvis and Hip Injuries | Severe (i), extensive fractures of the pelvis involving the dislocation of a low back joint and a ruptured bladder | £95,680 - £159,770 |
| Ankle Injury | Severe ankle injuries necessitating an extensive period in plaster or where pins and metal plates have been inserted | £38,210 - £61,090 |
Can Hotel Accidents Claim Compensation For Special Damages?
Yes, hotel accident claims can compensate for special damages. These will cover the financial losses that you have suffered because of your injuries. Your special damages may include:
- Loss of earnings where you have had to take time off work after slipping in a hotel and suffering a broken ankle.
- Travel expenses as a broken arm has left you unable to drive and you have had to pay for public transport tickets.
- Medical costs of painkillers to help you in your recovery.
- Adjustments made to your home, such as stairlifts after falling from a hotel balcony and suffering paralysis.
- Therapy costs to help you cope with PTSD after getting stuck in a hotel elevator.
To ensure that you are awarded the compensation that you deserve, keep copies of payslips, receipts and invoices to prove that these payments were made.
You can find out what damages may be included in the compensation you may be awarded by getting in contact with one of our helpful advisors today.
What Do I Need To Bring A Compensation Claim For Hotel Injuries?
To bring a compensation claim for hotel injuries, all hotel accident claims need evidence that proves the fault of the third party. You will also need to ensure that you are making your claim within the legal limitation period. Information of both the evidence to support your claim and the legal time limit can be found below.
How Can I Prove Negligence Caused My Hotel Accident
To prove negligence caused your hotel accident, your evidence should show that it was a breach of duty that led to the accident that caused your injuries. This can include CCTV from inside the hotel elevator that you got stuck in. It can also include images of the poorly maintained pool area. You could also note down the contact details of anyone who witnessed the accident so they can provide a statement later on. More examples of the evidence that you can begin to gather can be found in our evidence needed for a personal injury claim guide.
How Long After Being Injured In A Hotel Can I Claim?
Hotel accident claims will usually have 3 years to be started. This limitation period usually begins on the date your accident in a hotel happened, unless an exception applies. Read our dedicated guide on the compensation claims limitation period more information.
For advice on what evidence you should begin to compile, contact an advisor on our team today.
Why Choose Legal Helpline For Hotel Accident Claims?
Our panel of solicitors at Legal Helpline are experts in handling hotel accident claims and have a wealth of knowledge on what makes a successful claim. Their knowledge and expertise are exemplified in the services that they offer, some of which include:
- Assessing the specific details of your claim, advising you accordingly on what evidence to gather as well as whether you can claim against the hotel or the package holiday company.
- Dedicating their time to your claim by handling legal documents, court proceedings and gathering the witness statements of other guests who saw your accident happen.
- Focusing on gaining you the maximum amount of compensation by assessing the extent of your injuries as well as the financial losses that you have suffered.
- Keeping you updated throughout the process so that you are always aware of the progress of your claim.
- Connecting you to any specialist who can help you recover from your hotel accident injury.
You can find out more about the vast amount of services that our panel of solicitors offer by contacting an advisor today.
No Win No Fee Compensation For Hotel Injuries
The solicitors on our panel offer a type of No Win No Fee arrangement called Conditional Fee Agreements (CFA). The benefits of entering a CFA to make your claim include:
- Not having to worry about upfront or ongoing payments for the services of your solicitor throughout the process of making your claim.
- No service fees if your claim is unsuccessful
- Receiving the majority of your compensation as a ‘success fee’, which is legally capped at 25%, will be deducted from your compensation if your hotel accident claim is successful.
You can begin your No Win No Fee arrangement by calling one of our advisors today:
- Fill out our contact us form for a call back.
- Call an advisor on 0333 000 0729
- Ask about making hotel accident claims in our live chat.
Learn More
Find more of our useful guides below:
- Learn how to make a back injury claim
- Find out how to make an arm injury claim
- Information on making a rib injury claim
Further reading that may inform your holiday accident claim include:
- Find out how to claim Statutory Sick Pay
- Guidance from the NHS on carrying out first aid
- Learn how to request CCTV footage
Thank you for reading our guide on hotel accident claims. We hope you found it useful.