How Much Compensation For Assault At Work Can I Claim?

By Stephen Bishop. Last Updated 13th July 2022. In this guide, we discuss the different aspects of making an assault at work compensation claim. If you have been the victim of an assault in the workplace, then the situation may be stressful, and you may be unsure of what steps to take.

There are laws in place within the UK which require employers to take reasonable steps to protect their workers from injuries, including deliberate acts of violence like assault. If you are assaulted at work, then you may be entitled to compensation if your employer breached the duty of care they owe you. If you can prove this, it’s certainly worth looking into the possibility of making an assault at work compensation claim.

If the claim is successful, then it’s unlikely that the employer itself will pay the

Assault at work

Assault at work

compensation. By law, all employers are required to have insurance in place to cover incidents like this. The compensation will therefore come from the insurance company. A claimant should only need to worry about following the correct procedure when making a claim. Legal Helpline can potentially help you with this procedure if you have proof to support an assault at work compensation claim.

Legal Helpline has years of experience in assisting assault at work claims. You can reach us on 0161 696 9685. However, before you do so, please read on to learn more about making a claim after being assaulted at work.

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A Guide To Claiming Compensation If You Were Assaulted At Work

Can you sue for workplace violence? The short answer is yes! If you have been assaulted at work by a customer, co-worker, or anyone else, you will be entitled to compensation if you did not provoke or start the incident. In this guide, we will reveal everything you need to know about these claims. We will talk you through the amount of compensation you may receive, the personal injury claims time limit, and we will discuss different types of assault claims, for example, being assaulted at work by a manager. If you still have queries by the time you get to the end of the guide, please do not hesitate to give us a call.

What Is An Assault In The Workplace?

What is assault in the workplace? This can be physical or verbal but will ultimately fall into one of the following three categories:

  • An unprovoked violence act that was committed by an individual that did not have any legitimate link to the company, for example, a thief.
  • An unprovoked violence act that has been carried out by a client, patient, or customer.
  • An unprovoked violence act that has been committed by a person that has a legitimate link to the business, for example, a co-worker, delivery person, or employee’s spouse.

Statistics For Violence And Assault In The Workplace In The UK

According to the Crime Survey for England and Wales, there were 688,000 incidents of violence in the workplace between 2019 and 2020. These incidents could be categorised as 299,00 assaults and 389,000 threats. Of these assaults, 38% resulted in injury to the victim. The following types of injuries were recorded as most commonly sustained:

  • Minor bruising or black eyes
  • Severe bruising
  • Scratches
  • Cuts

Also recorded were more severe injuries, including stab wounds, broken bones, bloody noses, concussions, unconsciousness and head traumas.

Whatever injury you sustained, if someone else was responsible, you could hold them accountable by making an assault at work compensation claim.

What Should You Do If You Experience Workplace Violence Or An Assault?

If you have been the victim of an assault at work, read on to discover the key steps you must take when claiming compensation.

  • Get professional medical attention – The first thing you always have to deal with is your health. Even if your injuries appear minor, it is vital to see a doctor straight away. Not only is this vital in terms of your health but you need to see a medical professional for your case too. This is because your doctor is going to compile a medical report, and this is the most crucial piece of evidence in any personal injury claim. It is used to determine how much compensation you will get. Without it, you will not have any proof of your injuries.
  • Report the incident to your employer – A lot of people bypass this step because they are scared to tell their employer that they are making a claim against them. However, the sooner you tell them about the accident the better. Not only will your employer appreciate the fact that you are handling things correctly, but they have an accident book that they are required to keep by law. If you do not record your injuries in here, you will only experience barriers when it comes to making your claim.
  • Get the contact details of any witnesses – Did anyone see the accident happen? If so, it is a good idea to get their contact information. This is because witness statements present an excellent form of evidence, and will help you to build the strongest cases possible.
  • Keep proof of any costs you have incurred – It is likely that you will have suffered a number of different expenses because of your injuries. The good news is that you will be able to claim for these as special damages. But, to do so, you will need to have proof, so do not throw away any applicable documents, such as receipts. Some of the most common special damages include travel expenses, medical costs, and loss of income.
  • Contact Legal Helpline – Last but not least, the most important thing you need to do is align yourself with a quality personal injury claims firm that can handle your case for you, and this is exactly what you have with Legal HelpLine. We are one of the top companies of this type in the UK, and we have successfully secured personal injury compensation for many victims. Contact us today.

Employers Liability For Violence Or Assaults In The Workplace

According to The Equality Act, your employer has a duty to prevent your colleagues from harassing you in the workplace. This also includes harassment that occurs outside of the work environment, for example, at an office party or any other work-related event. You can make an employment tribunal claim against the college and your employer if you have been harassed by one of your co-workers. However, your employer will not be deemed responsible if they can prove they have taken all of the reasonable steps to prevent employees from harassing one and another.

I Was Assaulted At Work By A Patient, Could I Claim Compensation?

Yes, and there are a number of scenarios whereby you may be claiming against a patient. You could claim if you are a nurse or a doctor, or any other type of NHS staff, and you have been assaulted while working. Furthermore, you can make a claim if a patient assaulted you if you were attacked while doing health care work.

I Was Assaulted By A Customer At Work, Can I Claim Compensation?

If you have been assaulted by a customer, there is a very high chance you are going to be able to claim compensation. Not only will you make a claim against the customer, but you may be able to claim against your employer too. This is if your employer has not taken reasonable steps to prevent such an incident from happening.

I Was Assaulted At Work By A Colleague Or Manager, Can I Claim Compensation?

A lot of people also make a claim if a manager or a colleague has assaulted them. It is important to recognise that you may also be claiming against your employer too. This is if the person has a record of violent behaviour or they knew about the person’s intentions.

Can Bouncers Claim Compensation For An Assault At Work?

Despite the fact that bouncers have a dangerous job, they can claim if they have been assaulted at work. After all, there are no circumstances whereby it is deemed fine for someone to be attacked unprovoked, no matter their job. So long as you have not enticed the individual or assaulted them first, you can make a claim.

Can Taxi Drivers Claim Compensation For An Assault At Work?

Irrespective of whether you know who the taxi driver is or not, you will be able to make a claim. For cases whereby you do not know who caused the incident, you can claim with the CICA. You may also want to consider launching a claim against the taxi firm.

Claiming Compensation For Being Assaulted Whilst Teaching A Student

You will be able to make a successful claim if a student has assaulted you. You should also consider whether or not to make a claim against the school too. The school may be liable if they knew about the violent streak of the student, however, they did not put any safety measures in place.

Claiming Compensation For Verbal Assaults At Work

It is important to recognise that just because you have not suffered any physical damage or bruises does not mean you have not been the victim of an assault. Verbal abuse should never be downplayed or overlooked. If you have been the victim of this, we can help you to claim.

Who Will Pay Your Workplace Assault Compensation?

This all depends on whom you are making the claim against. You can claim against the individual who assaulted you. If you do not know who this person is, you can make a CICA claim. You may also claim against your employer if he or she is in breach of the law, in which case they will have insurance in place to cover this.

Can You Be Sacked For Making An Assault At Work Compensation Claim Against Your Employer?

One of the main concerns a lot of people have is the potential to be fired because they have made a claim against their employer. This is something you do not need to worry about. Employers are required to provide a safe and healthy environment by law. If yours has failed to do this, then they will know they need to compensate you. They will have insurance in place to cover the costs, so it does not come out of their back pocket. This insurance is a legal requirement. Moreover, they would only land themselves in more trouble if they sacked you, as you would have grounds for unfair dismissal.

What Can I Claim Compensation For After An Assault In The Workplace?

If you have sustained injuries due to an assault at work that was not your fault, you will be able to claim for any of the following –

  • Pain and suffering
  • Mental injuries – If you have had to undergo counselling, or have suffered any mental trauma, you will be able to claim for this. Mental injuries can occur from any sort of injury, but they are exceptionally common when it comes to assault.
  • Loss of income – Have you suffered a loss of earnings due to your inability to work during the recovery process? If so, you will be able to claim this as special damages, but you will need proof to do so.
  • Cost of adapting your home to cater to your injury
  • The cost of care
  • Any medical costs
  • Loss of amenity – This is designed to cover you for any loss of quality of life you have suffered because of your injury.
  • Travel costs – This can be anything from the cost of using alternative transport during the recovery phase to the cost of parking at the hospital.
  • Childcare expenses

Assault at Work Compensation Payouts for 2022

This guide will answer questions, such as “I was assaulted at work can I claim compensation?” If you have evidence that shows that being assaulted at work was partly due to employer negligence, you could claim against your employer.

In instances like this, the Judicial College Guidelines can give you a better idea of what you could receive from a personal injury claim.

These figures only relate to general damages compensation. Factors that could determine your assault at work compensation include:

  • The extent of your injuries
  • How negatively the injury has impacted your life
  • Whether you’ve experienced multiple injuries. You can claim for more than one injury as part of the same claim as long as you have proof that all of your injuries were caused by the same act of negligence.

The figures below have been taken from the latest JCG guidelines, published in 2022. Please remember, however, that these figures are not guaranteed as every claim is different.

Type of InjurySeverityDescriptionBracket of Compensation
Disfigurement of FaceScarring - Very Severe The higher end of the bracket tends to be for relatively young claimants where the psychological effect is severe. £29,780 to £97,330
Disfigurement of FaceScarring - Less Severe The disfigurement would still be substantial. As such, the psychological reaction would be significant. £17,960 to £48,420
Disfigurement of FaceScarring - Significant Plastic surgery has reduced the worst effects of the injury leaving some cosmetic disability. £9,110 to £30,090
Disfigurement of FaceScarring - Less Significant One scar, or multiple small scars, that mar but not markedly affect the injured person’s appearance. £3,950 to £13,740
Disfigurement of FaceScarring - Trivial The effects of this injury will be minor only. £1,710 to £3,530
ArmLess SevereWhile significant disabilities will occur, there will be a substantial degree of recovery. £19,200 to £39,170
Arm(F)(d)Forearm fractures that are simple in nature. £6,610 to £19,200
ElbowMinor or ModerateFractures that are simple in nature, lacerations or tennis elbow fall into this category. Up to £12,590
Teeth(f)(i)Serious damage or loss of several front teeth. £8,730 to £11,410
Teeth(f)(ii)Serious damage or loss of two front teeth. £4,350 to £7,630

If you would like to know more about the claims process or want to see if you can claim, please contact us for legal advice that is completely free using the above details.

No Win No Fee Assault At Work Claims

If you are thinking about making a personal injury claim because you have been involved in an accident that was not your fault, you will have no doubt noticed the term No Win, No Fee. But, you may be a bit unsure regarding what this is, and whether it is something you should consider.

In basic terms, No Win, No Fee means that you are only going to pay legal fees if your claim is a success. This is definitely the type of service to choose if you want to make an injury claim. It means that you are provided with a degree of financial protection. You know that you are covered if the case is not successful, as you won’t have to pay legal expenses.

This leads to a number of knock-on benefits as well. For example, you are likely to benefit from a much better service. After all, the solicitor’s pay is influenced by the service they provide, and thus you can be certain that they will be doing everything in their power to win the case for you. It also means that they will only take on your claim if they believe it has a genuine chance of success; they won’t waste your time.

Here at Legal Helpline, we are very pleased to say that all of our solicitor panels works on a No Win, No Fee basis. Therefore, you can be confident of all of the benefits that have been mentioned above.

Assault at Work Compensation FAQs

In this section, we’ll look at some assault at work compensation claimants

Can I claim compensation for being assaulted at work?

If you’ve suffered an assault in the workplace, you could be entitled to make a claim if those with a duty of care to you failed to uphold your safety. If you were physically or mentally damaged as a result of an assault, you could be eligible for compensation. For a free assessment, please get in touch with us today.

What is considered assault in the workplace?

Whether physical or verbal, an assault at work could look like the following types of violence:

  • An unprovoked violence act that was committed by an individual that did not have any legitimate link to the company, for example, a thief.
  • An unprovoked violence act that has been carried out by a client, patient, or customer.
  • An unprovoked violence act that has been committed by a person that has a legitimate link to the business, for example, a co-worker, delivery person, or employee’s spouse.

How long do I have to sue for work-related injuries?

Personal injury claims have a time limit of 3 years. This time limit if effective from the date of the assault in question or the date you realised that you suffered as a result of it. If you’re under 18 or you’re mentally incapacitated, you can appoint a loved one to claim on your behalf. In such cases, the time limit is frozen until you’re able to claim yourself.

Why Legal HelpLine Are Best Placed To Help You Make A Claim

We are a nationwide Claims Management Company, which means we can help you no matter where in the UK you are based. We have a panel of expert No Win, No Fee solicitors to provide you, boasting all of the experience you could possibly need for your assault at work compensation claim.

For those who are unaware, No Win, No Fee basically means that you are only going to need to pay legal fees if your case is a success. This offers you a degree of financial protection. Otherwise, if you choose a personal injury solicitor that charges per hour with no such agreement in place, you could end up paying huge sums of money only for your case to be unsuccessful. With a No Win, No Fee agreement, not only does it lower the monetary risk, but also it ensures the solicitor is more accountable, and this leads to higher quality service.

If that was not enough, Legal Helpline has many years of experience. Over this time, we have successfully helped many personal injury victims to get the compensation they deserve. We are also delighted to have a huge number of positive reviews from previous clients. You can view these via our website.

Speak To Legal HelpLine today

If you want to make a No Win, No Fee injury claim, look no further than Legal HelpLine. We have many years of experience in the industry, and all of our chosen panel of solicitors work on a No Win, No Fee basis, which, as you now know, presents many benefits for you. If you are unsure regarding the service we provide, all you need to do is browse our website. Not only will you be able to read reviews that have been left by our past clients, but also you will see about our service and you can read some claim guides too. We are sure this will put your mind at ease.

So, what are you waiting for? Why not give our professional and friendly team of advisors a call today? They will be more than happy to answer any queries you have, or get your injury claim started. The number you need is 0161 696 9685. We are happy to answer any question, and we will give you a rough estimate regarding how much compensation you are entitled to.

Helpful Resources

Legal Helpline’s assault claims guide 1 & 2 – Our assault claims guides talk you through how to claim compensation for any type of assault that wasn’t your fault.

HSE – Violence at work – HSE’s guide to assault in the workplace and the correct protocols to follwo

NHS – Violence against staff– This takes you to an NHS publication on violence against staff members.

Thank you for reading our assault at work compensation guide.