Cookie policy
1.Information about our use of cookies
1.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
1.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access or use all or part of our site. For more information on cookies, their use and blocking them you may want to visit www.aboutcookies.org. This link is provided for convenience only and we do not have any control over its content. We therefore make no warranties or representations as to the accuracy or completeness of any of the information appearing on that site or as to the suitability or quality of any of their products or services.
1.3 We need consent from you to receive cookies. When you first visit our website, you will be notified that if you continue to browse this site without changing your settings, we will assume that you have agreed to receive all cookies from our website
2. List of cookies used on our site
Cookie Name
Cookie party
Expiry
Cookie Type
__gads
3rd party
2 years
Cloudfront
is_returning
3rd party
5 years
Crazy Egg
csrftoken
1st party
1 year
Website Cookie
ULS
3rd party
Session
Google
PREF
3rd party
Session
Google
NID
3rd party
6 months
Google
HSID
3rd party
10 years
Google
APISID
3rd party
10 years
Google
SS
3rd party
10 years
Google
SID
3rd party
10 years
Google
SAPISID
3rd party
10 years
Google
SSID
3rd party
10 years
Google
__utma
3rd party
2 years
Google
__utmc
3rd party
Session
Google
__utmz
3rd party
6 months
Google
__utmb
3rd party
Session
Google
HumanClickKEY
3rd party
Session
Liveperson
HumanClickCHATKEY
3rd party
Session
Liveperson
HumanClickSiteContainerID_36968323
3rd party
Session
Liveperson
HumanClickACTIVE
3rd party
1 day
Liveperson
mobile_detection
1st party
Session
Mobile Detection
nah_medtel
1st party
1 month
Website Cookie
ysm_CK181QB1G7NDD4158K7AIH3OKVNUG
3rd party
Session
Yahoo
fpc10001487011762
3rd party
1 years
Yahoo
ywadp10001487011762
3rd party
3 years
Yahoo
SYSTEM_USER_ID
3rd party
4 years
Yahoo
itsessionid10001487011762
3rd party
Session
Yahoo
itvisitorid10001487011762
3rd party
Session
Yahoo
_t
3rd party
10 years
Chango
_rocket fuel
3rd party
1 year
Rocket Fuel
_adroll
3rd party
5 years
Ad Roll
Cookies explained First party cookies
3.1 These cookies are set by the website itself and allows us to link the cookie with the website user. Where we refer to “Website cookie” in the table above, these cookies are used for essential website functionality.
Third party cookies
3.2 We sometimes embed content from websites. As a result, when you visit a page with content embedded from such services, you may be presented with cookies from these websites. Our website does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.
3.3 The definitions below apply to the third party cookies used in the table above:
3.3.1 “Google” – These cookies are used by Google to provide different Google services for the user and to collect anonymous data about the user.
3.3.2 “Livechat”- Zopim provides the live chat software. The cookies are set so the customers can use the live chat functionality.
3.3.3 “Mobile detection” – This cookie detects if the user is on a mobile device and then redirects them to a mobile friendly site.
3.3.4 “Yahoo tracking” – cookies set by Yahoo to track and analyse visitor activity
3.3.5 “Crazy Egg”- This cookie tracks whether or not a visitor is new or returning to particular website or page. Heat Mapping technology lets us know where people are clicking on our website.
3.3.6 “Cloudfront”- cookies set by Cloudfront to track and analyse visitor activity including visitor movement around the site.
3.3.7 “Chango tracking” – cookies set by Chango to track and analyse visitor activity.
3.3.8 “Ad Roll”- cookies set by Ad Roll enables us to present you with retargeting advertising on other sites based on your previous interaction with our website.
3.3.9 “Rocket Fuel” – cookies set by Rocket Fuel allow us to track and analyse visitor activity. We can then present you with display advertising on other sites based on your previous interaction with our website.
Alternatively, when you visit a page on a website that’s part of Rocket Fuel’s network, you might get presented with a cookie and our display advertisement. Our website does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.
Social Sharing Tools
3.4 Any site with a social sharing button may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.
How to disable Flash Cookies
3.5 The Adobe website provides comprehensive information on how to delete or disable Flash cookies for all websites – see http://www.adobe.com/devnet/security.html for details. Please be aware that restricting the use of Flash Cookies may affect the features available to you for Flash based applications.