Our Customer Service Information

At Legal Helpline, we have one key priority: providing excellent customer service.

From the moment you first click on our website, we want your experience to be a positive one.

The comprehensive and informative guides on a wide range of areas of law are designed to answer your questions and provide advice on your legal rights.

We also offer further and more personalised advice through our live chat function, 24-hour telephone line, and via our inbox.

On this page, you can learn more about the different ways that you can contact us, as well as more information about Legal Helpline as an organisation.

Speak With Our Customer Service Team

We have numerous methods of contact that you can use to speak with us today.

The quickest way you can reach out to us is either via ourĀ live chat app, which pops up on your screen when on our website.

The other swiftest method is by calling us on 0161 696 9685

You can also write to us about your case here, or to check if you can claim compensation.

Our lines are open 24 hours a day, 7 days per week.

About Our Company

Name: Legal Helpline (owned and operated by Velasco Limited)

Registered Office: 301 Tea Factory, Office 319, St Peter’s Square, Liverpool, L1 4DQ

Registered With: The Financial Conduct Authority (FCA). Our registration number is 839005

Complaints Procedure

If you would like to raise a complaint, we have a procedure that we follow. You can learn all about our complaints policy here.

Your Data Privacy

We take the protection of your personal data very seriously. You can learn all about the steps we take and the data that we collect in our privacy policy.

Regulation Information

We like to be open and transparent about our business and who we’re regulated by. You can find all of our regulation information here.