Waxing Treatment Injuries – How Much Compensation Can I Claim For Waxing Negligence Treatment?

By Daniel Picard. Last Updated 27th June 2022. Waxing is a popular way to remove unwanted body hair and facial hairs. It’s a procedure available at beauty salons up and down the country. Waxing is a safe treatment, as long as the beautician is properly trained and follows the correct practices. However, if best practices are not followed, this can lead to the client suffering a wax treatment injury. If you have suffered a leg wax injury, bikini wax injury, eyebrow wax injury or any other type of waxing injury because of negligence on the part of a beautician’s salon, you may be able to make a personal injury claim against the salon for compensation. You will receive funds to pay for any medical treatment you may need to help you recover from your injuries, and will also receive compensation for the pain, suffering and loss of amenity your injuries have caused.

If you have been injured because of a wax injury or hot wax injury that was not your fault, call Legal Helpline today, to see if you can claim compensation. We are a trusted source of support for anyone looking to make a personal injury claim. Speak to us about your ordeal and if you have legitimate grounds to claim we will be able to provide you with a knowledgeable personal injury solicitor to handle your claim.

Call us on 0161 6969 685 for your free compensation claims consultation today. Alternatively, use our online claims form to contact us. If we can see that you are eligible to make a compensation claim for a beauty treatment gone wrong, an excellent lawyer will start working on your case as soon as possible.

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A Guide To Wax Treatment Injury Compensation Claims

Waxing is a beauty treatment used by women and men to get rid of unwanted or unsightly body hair. It works by spreading lines of molten wax onto the skin, then using paper strips to rip it off, pulling the unwanted hair with it. The wax used in this treatment is specially developed for cosmetic use. Beauticians sometimes use hot wax to treat stubborn hairs. This type of wax dries and becomes solid on the skin. It is then pulled off as one piece, without using a paper strip.

Waxing treatment injury claims

Waxing treatment injury claims

As long as the beautician that carries out the treatment is properly trained and best practices are followed, waxing is a safe procedure. However, if the salon acts negligently and best practices are not followed, the client could suffer an injury as a result. Not only can these injuries be painful, but they can also affect the injured person’s appearance, harming their self-confidence. In this guide, we will explain how these injuries can take place and how to sue a salon for negligence. If you believe you are owed compensation for beauty salon negligence, involving waxing, or any other type of injury, Legal Helpline can help you claim. Call us today to speak to an advisor about your ordeal, or use our online claims form. If we can see that you are owed compensation, we will provide you with an excellent lawyer to handle your wax treatment injury claim.

What Is A Waxing Treatment Injury?

Waxing is normally a safe procedure but it can result in injury if it is not carried out correctly. One reason that waxing injuries can happen is that waxing is often carried out on sensitive parts of the body such as the bikini line, underarms and face. The skin is more delicate in these areas and is more prone to tearing, blistering, allergic reactions or infections.

Beauty salons have a duty of care towards their clients. This means that they must ensure that they conduct beauty treatments safely and hygienically. Salons must also make sure that their premises are safe for their clients and employees to use. To do so, they must carry out regular risk assessments to identify health and safety hazards (things that can create a risk of accidents) and put control measures in place to remove or minimise the risk. If a client is injured at a beauty salon, or beautician’s shop because of beauty salon negligence, the salon could be held liable for the client’s injuries, and the client could make a compensation claim against them.

Wax Treatment Best Practices

Since waxing treatments carry inherent risks, beauty salons should implement these best practices to avoid causing injuries such as wax strip burns, skin damage caused by waxing or blisters:

  • Ask the client if they are taking prescription medication for acne, in which case a waxing treatment is not suitable for them.
  • Salons should do a patch test on a new client 48 hours before their waxing appointment. This is to check that the client is not allergic to the wax.
  • Make sure the skin that is going to be waxed is clean, dried and covered with baby powder.
  • Check the temperature of the wax before it is applied to the skin, to ensure that it is not too cool to be ineffective, but too hot to risk burning the customer.
  • Apply a thin layer of wax, apply the strip to rub down, then pull off against the hair growth.
  • Repeat until the area of the skin being treated is hair-free. Apply lotion to soothe the skin.

To avoid injury and ensure the client gets the best results, salons should only employ qualified beauticians and practitioners to carry out waxing, when it is needed.

Complications Caused By Mistakes In Wax Treatments

Waxing treatment is not suitable for people who have very sensitive skin, or who are taking prescription medication for acne, as it makes the skin sensitive. That is why the beautician is supposed to ask the client about their medical history and do a patch test to make sure that the client does not have an adverse reaction to the treatment.

What reactions could a person with sensitive skin have to a waxing treatment? Complications can include wax burns, hot wax burns, blisters, bruising, swelling, skin irritation, allergic reactions, bleeding, cuts and cracks on the skin and infections. If you have experienced any of type of skin damage caused by waxing, which could have been avoided, contact Legal Helpline to talk about claiming compensation today.

We will now look at different types of skin damage caused by waxing in more detail.

Irritation To The Skin

Some people experience irritation to the skin, after waxing. This can include redness and sensitivity to touch. In most cases, skin irritation will go away after 24 hours and anyone suffering from skin irritation can treat the unpleasant sensation by applying a cool cloth to the skin and avoiding alcohol-based skincare products.

In some instances, the client can be left with a rash, which won’t go away after 48 hours, or will spread. This is why beauticians should always do a patch test.

Also, waxing treatment should never happen if the skin is sunburnt, as it will be more sensitive. In turn, if skin has been freshly waxed the client should stay out of the sun. This is because the upper layer of skin (epidermis) is also removed with the hair, so the skin is more sun-sensitive. Therefore the client should be warned against sunbathing or sun exposure after waxing by the salon to avoid excessive or severe sunburns.

Tears And Cuts In The Skin

A small amount of bleeding caused by waxing is normal and is usually due to the epidermis (top layer of skin) being removed. Unfortunately, the skin can be torn, causing an excessive amount of bleeding. This can be caused if the beautician does not pull the skin taut when they remove the strip or removes the wax strip at the wrong angle. The torn skin may result in scarring, ruining a holiday or event the client was getting their waxing treatment for.

Allergic Reactions And Infections Caused By Waxing

Some people are allergic to ingredients used in cosmetic hair wax. This is another reason why beauticians should carry out a patch test to see if there is an adverse reaction to the wax before carrying out the treatment. Allergic reactions to waxing can result in a client suffering from hives, itchiness or a rash.

As a result of cuts or tears to the skin, the injured person can experience skin irritation or pick up an infection at the salon, if conditions are not sanitary. If the wax makes contact with a fresh cut or open wound, it can also cause an infection. If you experience a tear or cut to the skin as a result of waxing and see swelling or oozing at the site afterwards, visit your doctor to see if you have an infection.

Skin Burns Caused By Wax Treatments

If the beautician uses wax at too hot a temperature, this can result in wax burns. In extreme cases, these may be third-degree burns. If the beautician accidentally spills wax onto the client which has been heated to a hot temperature, they can also suffer from burns. 

Do wax burns go away? This depends. If the burn is less serious, it may cause pain and scars which will fade over time. The person may also suffer from blisters which can get infected. If they suffered a wax burn or hot wax burn before a holiday, they won’t be able to use the pool or go into the sea so as to avoid infection. They may also feel very self-conscious about their burns. In the instance that a client suffers a serious burn such as second or third-degree burn from exposure to extremely hot wax, they may be left with permanent scars, which will not go away on their own. They may require a wax burn scar removal procedure, such as a skin graft.

As well as the physical pain involved, wax treatment injuries, such as burns can also be distressing because they harm people’s appearance. Therefore if you have been burned or suffered skin damage caused by waxing, you may be able to sue for psychological damages as well as physical injuries when you claim for beauty treatment compensation.

We will now look at how wax treatment injuries can affect different parts of the body.

Injuries During A Leg Wax

Leg waxes are a common way of removing unwanted hair on the legs, especially during the summer before events or holidays. The skin on the legs is less delicate than the skin on the bikini line, so is less prone to wax injuries compared to other parts of the body. However, injuries can still happen if best practices are not followed. Leg wax injuries could include burns, rashes, skin irritations, infections, blisters or cuts or cracks to the skin.

Injuries During An Eyebrow Wax

Eyebrow wax injuries, such as an eyebrow burn, can have knock-on effects on the injured person. For example, if hot wax is spilt onto the eyebrow area, it can fall into the eye and cause eye irritation or injuries. If you have experienced an eyebrow wax injury, such as a burn which leaves a visible scar, then this can be more upsetting because it is on your face. You may wish to claim eyebrow wax burn compensation for the injury that was caused.

Injuries During Nipple Waxing

The nipple is a sensitive and delicate area of the body, especially for women. Because the skin on the nipple and the areola are delicate, it is more prone to bleeding or tearing if the wax strips are not applied correctly, are left on the nipple for too long, or are not pulled off in the direction of the hairs. If the skin on the nipple is torn, the person may be left with visible scars which can cause psychological injury and problems with intimacy, given the injury being on a private part of the body. The injured person may require corrective surgery or cosmetic surgery to fix these scars. Therefore, anyone looking to make a beauty treatment claim for a scarred or injured nipple may wish to claim special damages to cover the cost of counselling to help them regain their sense of positive body image again.

Injuries During Bikini Waxing

A bikini line wax is a wax that removes the pubic hair that is visible outside a swimsuit or pair of bikini bottoms. Unfortunately, Brazillian waxes can cause more serious bikini wax injuries. A Brazillian wax (also known as a french wax) is when the pubic hair is removed from the bikini line, vagina and buttocks, leaving only a small strip of hair above the vulva. This intimate area of skin is extremely delicate, so is more prone to injuries, including tearing, if this procedure is not carried out properly. The area is also vulnerable to Brazillian wax burns.

How Do You Treat Waxing Burns And Injuries

If you are suffering waxing burns, you can apply immediate first aid to treat your wax burns. Here is some advice for treating wax burns:

  • Apply a cool compress (a cloth soaked in cool water) to the skin for at least five minutes.
  • Never apply ice directly to a burn. However, you can wrap the ice in a cloth or flannel and apply that to the burn.
  • Apply pure aloe vera to the burn (not a product that also has other ingredients).
  • Apply a clean bandage to the burn to keep the wound clean and protect from infection.
  • Take pain killers to cope with the pain.

If you believe you are suffering from severe burns, visit a GP surgery or hospital Accident & Emergency department, where a doctor can treat wax burns. How long does a wax burn take to heal? This depends on the severity of the wax burn injuries but first-degree burns heal on their own.

Waxing Injury Compensation

Waxing injury claims, such as for scars or burns, can be made up of more than one figure. The amount that is calculated and awarded in line with your level of pain and suffering is known as general damages. For example, this could include a waxing burn on your eyebrow, or something like your skin being ripped off from eyebrow waxing. The level of damage sustained can inform how much a general damages payment is worth. Because the severity of an injury such as this can vary, legal professionals use a few different materials to aid them in the valuation process.

One of the key resources they use is a publication containing guide figures that relate to various injuries. It’s called the Judicial College Guidelines (JCG). The table below contains some figures taken from the 2022 edition of the JCG, which was the latest update. However, if you have experienced a waxing injury, we recommend getting an assessment of your claim for a personalised evaluation.

InjuryComments on This InjuryPossible Compensation
Burn InjuriesWhere there are significant burns which cover 40% of the body or more. The awards could exceed £98,380 including the
10% uplift). How much is paid out depends on factors such as % of the body burnt, location of the burns, nature of the burns.
Likely to exceed £104,820
Death (Full Awareness)Includes severe burns (as well as damage to the lungs) which are followed by a short period of awareness after which there are varying levels of consciousness. May require intrusive care.£12,540 to £23,810
Followed By UnconsciousnessIncluding severe burns / lung damage. There will be a high degree of pain and later loss of consciousness followed by death.£10,510 to £10,670
Facial DisfigurementWhich results in very severe (facial) scarring. The claimant will be aged between their teens and early thirties. There is a cosmetic effect and severe psychological reaction.£29,780 to £97,330
Less Severe ScarringWhere the person has some disfigurement and where there is a significant psychological reaction.£17,960 to £48,420
Significant ScarringInstances where plastic surgery reduces the worst physical effects.£9,110 to £30,090
Trivial ScarringIn these cases the effect is minor only£1,710 to £3,530

Get in touch with us today and we can provide such a personalised evaluation. If you have sustained a waxing burn on your face or another part of your body due to negligence, then you could be owed compensation.

What Could I Claim? Expenses And Losses You May Be Compensated For

If you win a compensation claim for a waxing beauty treatment gone wrong, you may be awarded a settlement package made up of two heads of claim: general damages and special damages. General damages compensate the injured person for the pain, suffering and loss of amenity their injuries have caused. We’ve covered the potential value of general damages in the compensation calculator section above. You will also be able to claim back any financial losses or expenses you have experienced as a result of your waxing treatment injuries. These can include medical expenses, which can pay for any cosmetic treatment or psychological treatments you may need, travel expenses, care expenses or loss of income expenses if you had to take time off work. Make sure you keep hold of all of your receipts. Without evidence, it’ll be difficult to prove financial loss.

No Win, No Fee Claims For Waxing Treatment Injuries

At Legal Helpline we give our clients the option to make a No Win, No Fee claim. What does this mean? A No Win, No Fee claim is a financially beneficial alternative to people seeking compensation. You will not be asked to pay any fees upfront or during the case and if the claim does not succeed, you will not have to pay any of the fees your solicitor has incurred in pursuing your case.  

If the claim is successful, your solicitor may seek a small contribution toward their costs. This is known as a success fee. The fee would be deducted from the compensation payout. Success fees are legally capped and will be agreed with you before the claim begins. 

To learn more about making a No Win, No Fee claim, contact Legal Helpline today. If you have legitimate grounds to claim, we will provide you with an excellent No Win, No Fee solicitor from our panel to handle your case.

Contact Legal Helpline Today

To begin your claim for waxing treatment injuries, call Legal Helpline today on 0161 6969 685 or use our online claims form to reach us. We’re looking forward to hearing from you.

Essential References For Waxing Treatment Injuries

Beauty Treatment Injury Claims – How Much Compensation Can You Get?

Botox Injury Claims – How Much Treatment Can I Claim?

Cosmetic Surgery Negligence – How Much Compensation Can I Claim?

External Guides To Waxing Treatment Injuries

An NHS Guide To Treating Burns And Scalds


Guide by HE

Edited by REG