Zizzi Food Allergy Claims Guide – How To Claim For An Allergic Reaction After Eating In Zizzi

How Much Could I Claim In Damages For A Food Allergy In Zizzi?

If you’re an allergy sufferer, you may have to avoid eating certain foods to minimise the risk of having an allergic reaction. You could do this in many different ways when eating out, from checking the menu on the restaurant’s website, to asking the staff to omit certain ingredients from your food when they are preparing it. But what happens if staff do not follow your request to leave an ingredient out, or the information on their menu is not accurate? 

If you’ve had an allergic reaction after eating in Zizzi, you may not be aware that it could lead to you being able to make a personal injury claim. However, if Zizzi has breached their duty of care towards you as a customer, and you have suffered harm because of such a breach, this could lead to them being held liable for your injuries/illness and any expenses you’ve incurred because of this.

This guide has been created to give you information on making a personal injury claim if you’ve suffered an allergic reaction after eating in Zizzi. In it, we offer a wealth of information pertaining to the types of dietary requirements that might lead to you having to check the Zizzi allergy menu carefully before ordering your food. We also provide information on your consumer rights as a restaurant customer and insight into how much compensation a food allergy reaction in Zizzi could bring you if Zizzi were at fault for your allergic reaction.

If you have any questions about making personal injury claims of this type, or you’d like us to help you find a personal injury lawyer to help you claim, you can call our helpline for free advice and support, on 0161 696 9685.

Jump To A Section

A Guide To Claiming For A Food Allergy In Zizzi

Allergic reaction after eating Zizzi food compensation claims guide

In order to claim for an allergic reaction after eating in Zizzi, you would have to be able to evidence that Zizzi had a duty of care towards you, as their customer, that they breached their duty of care towards you, and that their breach of duty led to you suffering harm. 

You would also have to make sure that you took legal action before the personal injury claims time limit pertaining to your claim was up. This is 3 years from the date of the reaction. 

If all this sounds like a lot of work, you may wish to use the services of a personal injury solicitor to help you make a claim. While it is possible for you to make a claim without a solicitor, many claimants prefer to have legal support when making a personal injury claim, not just to have confidence that all the right evidence is submitted, but also to make sure that they do not miss out on compensation they could be eligible for.

This guide offers insight into making such claims with the help of a solicitor. Below, you will find information about what types of an allergic reaction after eating in Zizzi you could suffer, as well as their symptoms. We also provide information about what you could do to avoid having a reaction, as well as how to inform staff of an allergen requirement so that they could take extra care when preparing your food. 

We also offer information about the Zizzi restaurant menu and what allergen and dietary requirement information should be given to customers. We hope you find the guidance useful, but if you require further help, you could call our team and we’d be happy to provide you with a free case check to see if you could claim, as well as helping you connect with a personal injury lawyer if you require one.

What Is An Allergy To A Food?

An allergic reaction happens when your body sees something as a threat. There are lots of different allergies you could have, from pollen to animal hair to insect bites. Here, we concentrate on food allergies. 

When you have a food allergy, your body perceives something you’ve ingested as a threat to it. Therefore, it launches an immune system response to that threat to protect itself. The immune system response is what provokes the symptoms of an allergic reaction.

What Is An Allergy To Food From Zizzi?

There are different types of allergic reactions you could suffer, depending on how severe your allergy is and the allergen you’ve consumed. The main types of reaction include:

IgE-mediated – reactions of this type could present right away after consuming an allergen, or they may develop some time afterwards. The symptoms you might experience if you have an allergic reaction of this type could include vomiting, hives, wheezing, dizziness, swelling in the body, mouth, face or throat, tingling or itching in the mouth, trouble with swallowing and hay fever-like symptoms.

Anaphylaxis – reactions of this type usually require urgent medical treatment as they could be life-threatening. You may experience any of the symptoms in the list above as well as trouble speaking/breathing, a fast heartbeat, anxiety, confusion, and collapsing.

Non-IgE-mediated – these usually come on over a period of hours or even days of consuming an allergen. You may experience eczema-like skin rashes, where the skin is cracked, broken or red; constipation, vomiting without diarrhoea, and stomach cramps.

Whatever the symptoms of an allergic reaction after eating at Zizzi you’ve experienced, if you could prove that they were the result of Zizzi’s failure to provide you with accurate information about allergens in their foods, or their failure to omit an ingredient that you’d asked to be left out of your food, you could have a claim for compensation.

What Percentage Of The UK’s Population Has A Food Allergy?

According to Allergy UK, allergies are common amongst the UK population. Statistics from their website show that:

  • Around 20% of the UK population have allergies of some kind
  • A staggering 44% of adults in Britain suffer at least one allergy, with almost half of this number being allergic to more than one thing
  • In the 20 years between 1992 and 2012, admissions to hospital with anaphylaxis jumped 615%
  • Over 20,000 admissions to hospital in 2014 were for allergic reactions

I Asked For One Of These Foods Not To Be Served To Me Due To An Allergy

If you have a food allergy that you are aware of, you may have taken a look at the Zizzi allergy list to see what ingredients are in the dishes you’re looking to order. If you believe that a dish could be prepared without a certain allergen, you may have asked servers to leave out an ingredient when preparing that dish. If you make such a request, Zizzi should try and honour it, according to guidelines from the government, or let you know if they cannot honour your request to avoid you suffering an allergy in Zizzi.

Some of the requests you could make may include:

  • No Cheese
  • No Eggs
  • No Wheat
  • No Oats
  • No Fish
  • No Milk
  • No Nuts

I Was Served One Of These Foods After Notifying Staff Of My Allergy

If you notify the staff that you have an allergy and ask for an ingredient to be left out of your food, then suffer an allergic reaction after eating at Zizzi, it may be that staff did not comply with your request. If this is the case, and you can prove what happened, this could leave Zizzi liable for your allergic reaction, and you could make a personal injury claim against them.

Claims could be made in situations where they have ignored your request for:

  • No Cheese
  • No Eggs
  • No Wheat
  • No Oats
  • No Fish
  • No Milk
  • No Nuts

Could Exposure To An Allergen Be Caused By Negligence?

It could be possible for your food allergy in Zizzi to be caused by negligence. Negligence could take different forms, including:

  • A restaurant’s failure to comply with a request for your meal to be prepared without an allergen
  • A restaurant’s failure to notify you that such a request cannot be complied with
  • A restaurant’s failure to correctly advise you what allergens are contained within your meal upon request
  • A restaurant’s failure to provide customers with accurate allergen information on their menu or other printed material
  • A restaurant’s failure to avoid cross-contamination of your food with allergens they knew you were allergic to

Looking At Restaurant Customer Rights

The Consumer Rights Act 2015 protects customers from personal injury, damage or loss due to being sold products that are mis-sold, not as described or defective. If you’ve suffered an allergic reaction after eating at Zizzi due to their negligence in providing you with accurate allergy information, failing to leave ingredients out that you’ve requested to be omitted, or cross-contaminating your meal with an allergen, you may be able to claim compensation for an allergy at Zizzi that resulted from such misselling.

If you’re not sure whether your allergy was due to Zizzi’s breach of their duty of care towards you, we could provide you with a no-obligation case assessment. If we believe you could have a claim, we could connect you with a solicitor from our panel who could help you get the compensation you deserve.

I Did Not Notify Staff I Had An Allergy, Could I Claim Damages?

You may be under the misapprehension that a personal injury claim against Zizzi couldn’t be made if you didn’t inform them of a nut allergy, or indeed, any other food allergy you suffer from. However, this may not be the case. 

There are certain allergens that should be on the Zizzi allergen list on their menu or website. If the Zizzi nutrition information is inaccurate and you suffer an allergic reaction after eating at Zizzi due to missing or inaccurate information, you may be able to claim compensation from them, provided you can prove the restaurant’s failings.

Failure To Provide Allergy Warning Labels And Information

Foodservice providers have a duty to ensure that foods containing the following allergens are listed on their menu, website or any other printed material pertaining to such foods:

  • Celery/celeriac
  • Cereals containing gluten
  • Crustaceans
  • Eggs
  • Fish
  • Lupin
  • Milk/lactose
  • Molluscs
  • Mustard
  • Nuts
  • Peanuts
  • Sesame
  • Soybeans
  • Sulphur dioxide/Sulphites

Foods Which May Trigger An Allergic Reaction

If you take a look at the Zizzi nutritional information on their menu, website or other printed material, you should be able to find out what foods contain allergens that you might be allergic to. There are a variety of allergies you could suffer from, including:

  • Nut allergies
  • Egg allergies
  • Milk allergies
  • Dairy allergies
  • Wheat allergies
  • Soy allergies
  • Fruit allergies
  • Cereal allergies
  • Gluten allergies
  • Celery allergies
  • Seafood allergies
  • Fish allergies
  • Lupin allergies
  • Mustard allergies
  • Shellfish allergies
  • Sulphur dioxide allergies

If you’re unsure as to what allergies you have, you may wish to look for allergy testing facilities in order to avoid getting allergic reactions from Zizzi dishes. The NHS offers insight into allergy testing facilities on its website.

Zizzi Nutritional Menu And Information

Below, you can find information relating to Zizzi’s menu. We would advise you to check their website and menu for up-to-date information on allergens contained in their dishes, however, if you want to avoid a food allergy reaction in Zizzi.


  • Zizzi Mixed Olives
  • Garlic Bread
  • Mushroom
  • Brindisi
  • Little Soul Breads
  • Bruschetta
  • Calamari
  • Fonduta Formaggi
  • Bocconcini Caprese


  • Rustica Margherita
  • Rustica Piccante
  • Rustica Chorizo
  • Rustica Primavera
  • Rustica Pinoli
  • Rustica Pepperoni Campagna
  • Rustica Gamberone & Chorizo
  • Rustica Sofia
  • Rustica Jackfruit Italian Hot
  • Vegan Rustica Margherita
  • Calzone Carne Piccante
  • Calzone Pollo Spinaci
  • Calzone Five Cheese & Kale


  • Spaghetti Pomodoro
  • King Prawn Linguine
  • Casareccia Pollo Piccante
  • Beef Brisket & Venison Tagliatelle
  • Spaghetti Chorizo Carbonara
  • Strozzapreti Pesto Rosso
  • Spaghetti Bolognese
  • Beef bolognese
  • Lentil Linguine Ragù
  • Crab Cannelloni Al Forno
  • Pork & Wild Boar Meatballs Al Forno
  • Pasta Della Casa
  • Lasagne
  • Ravioli Di Capra
  • Vegan Spaghetti Pomodoro


  • Super Zucca Salad
  • Chicken & Prosciutto Salad
  • Pan-Seared Salmon Salad


  • Tiramisu
  • Passion Fruit Cheesecake
  • Golden Millionaires Slice
  • Gelato
  • Chocolate Melt
  • Chocolate & Banana Calzone
  • Salted Caramel Chocolate Brownie
  • Honeycomb Cheesecake

No matter what type of dish or what type of allergic reaction after eating at Zizzi you’ve had, if it was due to misinformation on the menu or given to you by serving staff, or due to their failure to avoid including an ingredient you’d asked to be left out of your meal, you may be able to make a claim for compensation against them. Supplying evidence of the restaurant’s breach of duty is crucial. Without it, a claim may be unsuccessful.

Food Allergy In A Zizzi Restaurant Compensation Calculator

Below, we have included a table pertaining to compensation brackets for injuries you could sustain due to an allergic reaction after eating at Zizzi. We have chosen to include this rather than a personal injury claims calculator as we believe it gives a good snapshot of the levels of compensation you could be awarded for allergy-related claims. The figures in the table come from the Judicial College Guidelines. This is a legal publication used by solicitors and the courts to come to a value for personal injury claims.

InjurySymptoms and notesApprox compensation
Mental AnguishIf claimants feared they were about to lose their life, they could be awarded compensation for mental anguish.£4,380
Slight allergySlight reaction with symptoms resolving after a few days or weeks.From around £860 to £3,710
Minor allergyClaimants may have needed hospital treatment initially but there would be no lasting damage.£3,710 - £8,950
Serious allergyWhile there would be no lasting effects, the initial symptoms suffered could be quite serious.£8,950 - £18,020
Severe allergyAwards for this bracket could relate to claims where a claimant’s ability to work or their social life is affected in the long-term. They may have required hospital treatment as an inpatient for days or some weeks.£36,060 - £49,270

If you cannot see the type of injury you’ve suffered, or you’d like further clarification on compensation payouts, please do not hesitate to call us. We’d be glad to discuss any aspect of your claim with you.

How Special Damages Compensate May You

Not only could your allergic reaction after eating at Zizzi lead to a claim for the pain, suffering and loss of amenity it caused you, but you could also recoup expenses you’d incurred because of your reaction. These could include:

  • Care costs – where someone has had to come and care for you because you have not been able to look after yourself
  • Wage losses – where time off work recovering has led to you losing out on income
  • Medical expenses – where you have incurred costs for medical treatment such as prescription drugs, or counselling, for example
  • Travel expenses – where costs have been incurred while travelling to medical appointments or when you were going to a meeting with your lawyer, for example.

Claiming for any costs requires evidence, so it would be a good idea to keep bank statements, bills, receipts and payslips so these could be provided to your lawyer to evidence your claim for special damages.

No Win No Fee Claims For A Food Allergy In A Zizzi Restaurant

If you’re looking to make a claim for an allergic reaction after eating at Zizzi and want to use the services of a lawyer, you may be pleased to hear that we could connect you with a lawyer from our panel who could take on your claim on a No Win No Fee Basis. Some of the benefits of claiming under No Win No Fee terms include:

  • No payment required upfront to begin a claim
  • No covering your lawyer’s costs if your case is unsuccessful
  • A small success fee would only be taken once your compensation has been paid out
  • The success fee is legally capped
  • You would not pay your lawyer’s success fee, nor any of their other fees if you didn’t achieve a compensation payout

You would be required to sign a Conditional Fee Agreement within which you would promise to pay your lawyer the success fee, but only if your case was successful. To discuss this with our team, or ask us any questions about No Win No Fee claims, please do not hesitate to get in touch.

How To Contact Legal Helpline

Getting in touch for free, no-obligation Zizzi allergy advice and support is easy. We could check your case and give you advice about any aspect of your claim. Or, we could connect you with a personal injury lawyer to help take your case forward. Simply:

We look forward to hearing from you.


More Advice On Allergies – Consumer advice regarding food allergies can be found on the food.gov.uk website.

Looking For Advice As A Coeliac?– Your consumer rights relating to coeliac disease can be found at think link.

Are You Living With Allergies?– Whatever allergies you suffer from, you can find information about living with them here on the NHS website.

Personal Injury Claims For Wheat Allergies – Our guide covers information about what a wheat allergy is, and when you could make a personal injury claim for a wheat allergy.

Allergic Reaction Compensation Claims – FAQ – Want to claim for an allergic reaction but not sure you have a claim? This guide could help.

Allergic Reaction To Nuts – We offer specific guidance on nut allergy claims in this handy guide.


Guide by JS

Edited by REG