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Receiving a beauty treatment, whether it be an eyelash lift, filler or permanent makeup, should ultimately boost your confidence and self-esteem. However, if this treatment goes wrong or causes an injury in any way, this could result in low self-esteem, social withdrawal and subsequent psychological harm. Physical injuries could be life-altering, often including burns, scarring, nerve damage and even septic shock. Therefore if you’ve experienced negligent beauty treatment, you may wish to hold the responsible party accountable for the injuries you suffered. As such, our friendly team is here to help guide you through the beauty treatment claims process.
At Legal Helpline, our team of advisors are here to help you through this challenging time. We understand that the prospect of starting a claim can seem daunting, especially given the delicate nature of beauty treatment gone wrong. Thankfully, our team are available 24 hours, 7 days a week to answer your questions, give helpful advice and provide an eligibility assessment to determine the strengths and weaknesses of your case. Following this, you could be connected with one of the expert solicitors from our panel to start your claim. Operating on a No Win No Fee basis, our panel of solicitors are prepared to help you secure the beauty treatment compensation that you rightfully deserve.
To begin your claim today, please feel free to contact our helpful advisory team:
- Call us 0333 000 0729
- Contact us by filling out our online form
- Use our free live chat feature
Frequently Asked Questions
- Can I Make A Compensation Claim For Negligent Beauty Treatment?
- What Are Beauty Treatment Claims?
- Beauty Treatment Compensation Claims Payouts
- What Is Needed When Making Beauty Treatment Injury Claims?
- Beauty Treatment Negligence Claims Time Limit
- How Can Legal Helpline Support A Claim For Beauty Treatment Negligence?
- More Information
Can I Make A Compensation Claim For Negligent Beauty Treatment?
Yes, you could make a compensation claim for negligent beauty treatment if you can demonstrate that a beauty therapist directly caused your injuries. In all, you will need to prove that:
- A beauty establishment owed you a duty of care
- They breached their duty of care
- You suffered injuries as a result of the breach
This is otherwise known as the principle of negligence and it applies to all personal injury claims.
In beauty treatment compensation claims, the Consumer Rights Act 2015 and the Occupiers’ Liability Act 1957 help establish legal responsibility for injuries. Under the Consumer Rights Act 2015, beauty treatments must be carried out with reasonable care and skill. If a salon or beautician provides a service that falls below this standard and causes injury, such as failing to carry out a patch test or using unsafe products, this may amount to a breach of the Act.
The Occupiers’ Liability Act 1957 places a duty on salon owners to keep their premises reasonably safe for clients. This applies where injuries are caused by unsafe conditions, poor hygiene, or faulty equipment within the salon environment.
To learn more about your eligibility to claim, please get in touch with one of our friendly advisors today.
What Are Beauty Treatment Claims?
Beauty treatment claims can arise from many different incidents caused by poor standards in a salon. As such, please see the following examples and how claims could arise as a result:
Non-Surgical Cosmetic Treatment Claims
Non-surgical cosmetic treatment often refers to procedures that improve appearance without invasive surgery, such as Botox, dermal fillers and fat dissolving injections. As they don’t require the setting of a hospital or a healthcare facility, non-surgical cosmetic treatments are often available in many salons across the UK.
However, if a beautician fails to follow the correct procedures and practices, you could be injured as a result. For instance, a technician could inject Botox into the wrong area of your cheek, leading to tissue death, blocked arteries and nerve damage. You could also suffer with facial asymmetry and puffiness, leading to psychological injuries such as depression and anxiety.
Other types of non-surgical cosmetic treatment claims could also encompass negligent, thread lifts, cheek and jaw fillers.
Laser, Light & Energy-Based Treatment Claims
The use of laser, light and energy-based treatments often involves various forms of energy such as IPL and ultrasound to promote skin rejuvenation and repair. Lasers and LED treatments can vary in intensity, often involving a trained professional for safety and effectiveness.
However, you could suffer serious injuries if proper precautions are not followed. For example, you could suffer severe burns and scarring after an untrained professional performed a laser hair removal on a high setting.
Other types of laser, light and energy-based treatment claims could also include negligent laser tattoo removals, radiofrequency skin tightening procedures and HIFU treatments.
Hair & Scalp Treatment Claims
Hair and scalp treatments are performed to improve overall hair health and appearance through hair dye, hair relaxers and chemical treatments.
Nevertheless, if this treatment goes wrong it could leave you with physical and mental scars. For example, a hair salon could fail to perform a skin patch test on a new client, despite the client informing them they had never dyed their hair previously. The client could suffer an allergic reaction to the hydrogen peroxide in the bleach, resulting in serious scalp burns and hair loss.
Please note that the above examples are not exhaustive, and beauty treatment claims could arise from many different scenarios. To discuss your personal experience with one of our advisors, please don’t hesitate to get in touch today.
Beauty Treatment Compensation Claims Payouts
In successful beauty treatment claims you will be awarded with general damages as part of your settlement. In all, general damages will compensate you for any physical and mental pain and suffering you may have endured.
Your general damages will be assessed by a solicitor using a copy of the Judicial College Guidelines (JCG). This publication is commonly used by legal professionals as it contains compensation guidelines for a range of injuries and severities.
All entries in the table below, apart from the first figure, have been taken from the JCG. Please be aware that they are merely guidelines and do not guarantee how much you could be awarded.
| Injury | Notes | Estimated Compensation Pay-out |
|---|---|---|
| Multiple severe injuries with financial losses | More than one serious injury with special damages such as lost earnings and medical expenses | Up to £500,000+ |
| Very Severe Facial Scarring | Where the cosmetic effect is very disfiguring and a severe psychological reaction in young claimants, | £36,340 to £118,790 |
| Less Severe Facial Scarring | A substantial disfigurement with a severe psychological reaction | £21,920 to £59,090 |
| Significant Facial Scarring | Where the worst effects have been reduced by plastic surgery, with some cosmetic disability | £11,120 to £36,720 |
| Less Significant Facial Scarring | Cases involving one scar, or very small significant scars | £4,820 to £16,770 |
| Trivial Facial Scarring | Cases with a minor effect | £2,080 to £4,310 |
| A Number of Noticeable Laceration Scars or One Single Disfiguring Scar | Typically of the legs, arms, hands, back or chest | £9,560 to £27,740 |
For an in-depth compensation evaluation, please get in touch with our advisors today.
Can Beauty Treatment Claims Cover Other Losses?
Yes, beauty treatment claims can also cover financial losses, which are also known as special damages. In essence, the award of special damages will compensate you for any monetary losses you may have experienced due to your injuries.
Please see the following examples of special damages that you could include in your claim:
- Lost earnings such as a future or past loss of earnings, loss of a bonus, overtime pay and workplace benefits.
- Medical expenses, encompassing private medical consultations and prescription costs for painkillers.
- Care expenses, such as professional care costs for help with cooking, cleaning, nursing and dressing.
- Travel costs, encompassing fuel or public transport expenses from travelling to and from appointments.
It’s also essential that any special damages are supported with evidence such as:
- Receipts
- Invoices
- Payslips
- Bank statements
To learn more about special damages, please feel free to contact our team today.
What Is Needed When Making Beauty Treatment Injury Claims?
You will essentially need evidence to show that a substandard service resulted in your injuries when making beauty treatment injury claims. Please see the following types of evidence you could provide to support your claim:
- Photographs and videos of any visual injuries
- CCTV footage of the incident
- A copy of your medical records to support your injuries
- A copy of an accident report book from the salon you received your negligent treatment
- Contact details of any potential witnesses who could provide a statement at a later date
- The job description and name of the beauty therapist who caused your injuries
If you’re connected with one of the specialist solicitors from our panel, they could assist in evidence-gathering. To learn more about starting beauty treatment claims, please get in touch with one of our friendly advisors today.
Beauty Treatment Negligence Claims Time Limit
You will typically have up to 3 years to start your beauty treatment claim. As per the Limitation Act 1980, the compensation claims time limit will begin from the date of the accident.
However, there are two exceptions to this Act for:
- Children under the age of 18, and;
- Those lacking in mental capacity
To learn more about the time limit exceptions, please don’t hesitate to contact our friendly advisory team today.
How Can Legal Helpline Support A Claim For Beauty Treatment Negligence?
Legal Helpline can support a claim for beauty treatment negligence by providing a free initial case consultation. During this, our advisors can assess the merits of your case, talking you through your eligibility to make a beauty treatment claim. If your claim is strong, you could be connected with one of the dedicated No Win No Fee solicitors from our panel and enjoy expert assistance from start to finish. Operating under a Conditional Fee Agreement (CFA), you could experience:
- No solicitor service fees at the start of the case, as it progresses, or in the event that it’s unsuccessful.
- If your claim is a success, you’ll be required to pay a small success fee to your solicitor. Please note that the fee percentage is capped by law and will be subtracted from your pay-out. You’ll therefore always enjoy the majority amount.
With our panel of solicitors, you could also enjoy the following benefits on a No Win No Fee basis:
- Putting you in contact with physical therapists and counsellors to support any ongoing beauty treatment injuries.
- Regular case updates so you always know where your beauty treatment claim stands.
- Help with gathering evidence, such as your medical records and CCTV footage.
- Expert advice that strictly adheres to the rules of confidentiality.
Get In Touch With Our Advisors
To discover more about how the solicitors can help with beauty treatment claims, please contact us today:
- Call us o333 000 0729
- Contact us by filling out our online form
- Use our free live chat feature
More Information
To learn more about personal injury claims, please see some of our other guides:
- Learn about how to make an accident in a shop claim
- Get help with supermarket accident claims
- See the advice on head injury claims
Additional external resources:
- Learn about burns and scalds from the NHS
- See the advice for beauticians from HSE
- Get help with statutory sick pay from Gov.UK
Thank you for reading our helpful guide on beauty treatment claims.
