Advice On Hair Damage Compensation Claims

By Danielle Graves. Last updated 15th January 2024. Welcome to our hair damage claims guide. Our hair is often one of the first things people notice about us, and if yours has been damaged due to the negligent or dangerous behaviour of someone else, whether due to a negligent hairdresser or hairstylist at a salon or an accident at your place of work, then you might be able to launch a claim for compensation to cover the cost of fixing the problem, and for the pain and suffering the injury has caused you, both physically and mentally.

Our hair damage claims guide takes you through all you need to know about hair damage and the compensation you could receive.

a woman holding out her hair after suffering hair damage

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How Much Compensation Could I Receive If A Hairdresser Damaged My Hair?

If you are thinking of suing a hair salon, you may like to know how much you could be awarded. If your claim is successful, you could be awarded general damages and special damages.

General damages compensate you for the physical pain and mental suffering caused by the injuries. To help value personal injury claims, legal professionals refer to the Judicial College Guidelines (JCG). This document lists compensation guidelines for various injuries.

In our table, we have included figures listed in the 16th edition of the JCG and a figure in the top row that demonstrates how much compensation could be awarded for a successful hair damage claim. However, this top row is not from the JCG. As all personal injury claims are different from each other, please only use it as guidance.

Compensation typeTypical Amount of CompensationDescription
Multiple Severe Injuries and Special DamagesUp to £250,000+Settlements may include compensation for more than one very serious injury and expenses such as cosmetic surgery, wigs and lost earnings.
Severe psychiatric damage£54,830 to £115,730For the severest cases depending on ability to cope with life, effect on relationships, what treatment may be required and how successful it might be.
Moderate to moderately severe psychiatric damage£5,860 to £54,830Psychiatric problems but with a more optimistic prognosis and possibly marked improvements already..
Less severe psychiatric damage£1,440 to £5,500The level of compensation can depend on how long problems have lasted and what effect they have had.
Significant Facial Scarring£9,110 to £30,090In these cases, the worst effects have been or is expected to be reduced by plastic surgery, along with a psychological reaction that was either not great to begin or with or has diminished to relatively minor proportions.
Less Significant Scarring£3,950 to £13,740In this bracket, the claimant has a marred but not markedly impacted appearance from a number of very small scars or one scar. The psychological reaction is not more than that of an ordinarily sensitive person.
Damage to hair (a)£6,890 to £10,340Where dermatitis occurs to the scalp, or brittle hair is caused, which leads to loss of hair, resulting in emotional effects such as despair, depression and loss of confidence. Higher awards will be for where prognosis for regrowth is poor, or slow. If skin grafting is needed, then it is likely that the award may exceeded the maximum amount stated here.
Damage to hair (b)£3,710 to £6,890Usually symptoms will be less severe and regrowth will occur. The amount awarded will often be calculated based on how long it takes for hair to grow back.

Special Damages

As part of your claim for hairdresser negligence, you might also be awarded special damages. This compensates for the financial losses incurred as a result of your injuries.

Examples of losses you could claim under special damages include:

  • Wigs if you are left with a bald patch.
  • Therapy and other medical expenses.
  • Loss of earnings, past and future.
  • Travel costs, such as taxi fares to medical appointments.

Contact our advisors for information on the process of suing a hairdresser. They may connect you with one of the No Win No Fee lawyers from our panel.

What Is Hair Damage And When Could I Claim?

Hair damage can describe any sort of harm to your hair or scalp, such as an allergic reaction leading to brittle hair, balding, scalp burns from hair dye chemicals and facial scarring. If your hairdresser damaged your hair, and this caused you physical or emotional harm, you might be able to make a public liability claim

While you are in a public space, such as a hair salon, the controller of that space owes you a duty of care under the Occupiers’ Liability Act 1957. This means that they must ensure your reasonable safety while you are in that space. However, if you would like to make a personal injury claim, then you must meet the eligibility criteria. When suing a hairdresser, you will need to prove that:

  • You were owed a duty of care. 
  • This duty was breached. 
  • You suffered injuries because of this breach. 

If you are wondering, ‘a hairdresser ruined my hair and caused me physical or emotional harm, what can I do?’, get in touch with one of the advisors from our team. They can assess whether you have good grounds to claim compensation.

Woman Brushing Brittle Hair With A Brown Brush.

What To Do If A Hairdresser Damaged Your Hair

You may like to make a personal injury claim following a hairdressing injury. If you are eligible to seek compensation for injuries related to your damaged hair, the steps you take following the incident could help support your case. You will need to collect evidence that proves you suffered an injury as well as liability.

Examples of evidence that could be useful when making a hair damage claim include:

  • Samples of your hair if you suffered breakage.
  • Photographic proof. For example, if you suffered burn injuries, you can take a picture of these. 
  • Medical records if you sought medical attention following the incident. These will contain information about the nature of the injuries and the treatment you required.
  • Witness contact details. These can be employees at the salon, other customers or anyone else who saw what happened. They can be contacted further into the claims process for a statement.

Additionally, you may wish to seek legal advice following the hairdressing accident. One of the advisors from our team could offer you free advice about what evidence you could collect. You could also be connected with one of the No Win No Fee solicitors from our panel if you have a valid hair damage compensation claim.

A Person Holds Up Long Brown Damaged Hair With Fingers.

Common Hair Damage Claims

When you look at the number of hairdressing injuries that could occur, hair damage can happen in many different ways. However, there are some types of hair damage claim that are more common, so we list these here. However, if you cannot see your specific hair damage in the list below, that does not exclude you from making a claim. It would be a good idea to call our team of experts to explain what has happened to you; they will be able to assess your story and the damage you have suffered and should be able to then determine whether you are likely to have a valid claim.

  • Hair damage from hair dye (allergic reaction) – This commonly occurs where a patch test has not initially been completed, and the client suffers an allergic reaction to the dye. Allergic reactions to hair dye can vary in severity and can cause anything from scalp problems to loss of hair.
  • Hair damage from hair dye (product left on for too long) – There is a very good reason that many chemical dyes have specific formulas for how long you are expected to have them on hour hair and scalp. Should a hairdresser fail to take the product off your help in a timely manner, according to the product instructions, it could cause extensive damage to your hair or scalp.
  • Hair damage due to assault – Also common are attacks which cause hair to be pulled from the scalp. This not only causes intense pain, but can also lead to permanent hair loss.

Whether you have suffered one of the types of damage above or your hair damage was caused by a different event, if someone else has caused your hair damage, you may be able to claim hair damage compensation. Simply contact us to find out if you can make a claim, or for expert advice on any aspect of the claim process.

Close Up Of A Woman's Hair Loss.

No Win No Fee Hair Damage Claims

We know that legal bills may seem like a high cost to pay, especially if you are not sure that a hair damages compensation claim will be successful. However, it is entirely possible for you to start a claim without putting any money up before your case is settled. This is what is known as No Win No Fee. The premise behind this type of service is that the legal fees will be deducted from a compensation payout, meaning that if your case were not to be settled with a payout, you would not need to pay legal fees so you would not be any worse off financially for taking action, whether against the hairdresser that did not patch test you for a treatment, or the person that damaged your hair in another way.

No win no fee hairdressing claims are commonly considered a good motivator for hair lawyers, as they will be working to secure you the maximum amount of compensation award, rather than simply suing a hairstylist, working on an hourly basis whether the case is won or lost, which may not boost their motivation to try for the maximum compensation award for your hair claims.

If you’re wondering how to sue a hairdresser that has ruined your crowning glory due to hair salon negligence, or you’re looking to ask more questions about whether your hairdressing injury could lead to a claim for compensation, we are ready to listen. Simply pick up the phone and call us on 0161 696 9685.

A Personal Injury Solicitor Makes Notes On Laptop And Notebook At Desk.

Helpful Links

Hair dye reactions – NHS advice

This links directs you to some useful information and advice produced by the NHS for those that want to know more about hair dye reactions. It covers the reasons people may be sensitive to hair dyes, as well as advice on how to avoid suffering an allergic reaction and how to spot the signs of a reaction to hair dye.

Poor Service – What to do – Citizens Advice

The Citizens Advice Bureau have produced a guide as to what to do if you are unhappy with the service that someone has given you, whether a hairdresser or other service professional. It shows you how to go about making a complaint and covers what to do if the issue is not resolved to your satisfaction.

Guide to No Win No Fee Claims

Here at Legal Helpline, we have put together a complete guide to making no win no fee personal injury claims of any sort. It covers how to go about making a claim, and how no win no fee claims work.