Taxi Accident Claims – How Much Compensation Can I Claim?

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In the UK there are over 280,000 taxis, and 23,000 of these taxes are black cabs operating in London. Black cabs operate on a system whereby passengers can hail them but other taxi companies require telephone or internet bookings. These are known as minicabs. Both minicabs and black cabs must be covered by taxi passenger insurance, so if you have been involved in an accident and suffered an injury then you can make a claim against the taxi company.

As a passenger, you may have had an accident in a taxi because the driver themselves or another third party vehicle caused a collision. As long as the accident was not caused by you, you may be eligible to make taxi accident claims.

As a taxi driver, you may also have suffered an injury, perhaps due to an accident that was not your fault or as a result of a violent attack from a customer or a robbery. Taxi drivers can find themselves in vulnerable positions on a daily basis, particularly if they are working very early, very late or in areas known to be dangerous.

If you are interested in making a taxi accident claim and are seeking a taxi accident solicitor then look no further than Legal Helpline. We are a claims management company and have a team dedicated to seeking compensation for victims who have been involved in an accident that was not their fault. For further information please call us on 0161 696 9685 and we will be able to advise you further about how to begin your claim.

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Taxi accident claims guide

If you have been a passenger in a taxi accident or a driver who has been injured due to an accident that was not their fault and you are probably feeling very shaken up and may be struggling to recover from your injuries. Legal Helpline want to make your life as easy as possible. Therefore if you are interested in finding out about making a taxi accident claim then we will offer you a free no obligation chat to discuss your rights. If you decide to pursue the taxi claims then we can offer a no win, no fee claim service to avoid the feeling of financial anxiety throughout the duration of your case. We hope that our initial consultation will help to clarify your position. We have also written this guide to help you understand the rights and responsibilities of the people involved in a taxi accident.

What is a taxi accident claim?

A taxi accident claim can be for a wide range of situations which lead to somebody becoming injured if it was not their fault. Both drivers and passengers as well as pedestrians may be eligible to claim. It may be a road traffic accident caused by either the driver of the taxi or a third party. It may be a pedestrian who was knocked down and harmed by the taxi driver, a passenger that was injured due to the negligence of a driver or an injury sustained by the driver themselves possibly caused by a violent and unreasonable passenger.

Taxi accident claim

Taxi accident claim

Whoever it was that sustained the injury may be able to make a claim for a number of different types of compensation. They may be able to receive general damages for the pain and suffering they have experienced as a result of their injury, or for the emotional distress that they suffered following the accident. Victims may also be able to claim for financial losses including loss of income as a result of the injury or expenses that they have been liable to for as a result of the injury such as medical expenses, transportation expenses physical therapy expenses and other associated costs.

If you have been injured following a taxi driver accident that was not your fault then you have a right to claim compensation for your losses.

Who can claim for taxi accident compensation?

Taxi accident compensation can be claimed by a number of people. The impact of a taxi accident can be wide ranging. It basically covers anybody who was involved in the accident as long as it was not their fault. This can include the taxi driver if it was not their fault, the taxi passenger, other road users, pedestrians and even those who were not directly involved in the accident. Unfortunately, some people will be claiming on behalf of victims who have died as a result of the accident. This includes loved ones and even parents of children who have been killed in accidents involving taxis. Where somebody is claiming on the behalf of a deceased victim they may be able to claim costs such as bereavement damages, funeral costs and financial losses suffered as a result of the death of a loved one.

Taxi Accident Statistics

The number of taxis on UK roads increased by 16% in 2017 to reach a record 280,000 licenced vehicles. 73% of these are private hire and there are 356,300 registered taxi drivers in the UK. Taxes are the most popular form of public transport for short journeys.

Taxi drivers obviously drive for a living and according to the health and safety executive, more than half of all road traffic accidents could involve somebody who is driving for work, putting taxi drivers at high risk of being involved in an accident. Looking at these statistics, there is no wonder that taxi drivers commonly become involved in accidents.

Types of Taxi Accident Compensation Claims we can help with

The most common types of taxi accident compensation claims include claims by passengers who have been injured as a result of an accident or negligent driving by the taxi driver, claims from taxi drivers if they have been involved in an accident which was not their fault or if the company has provided them with a defective vehicle. It is also common to receive claims from pedestrians who have been harmed by a taxi driver. This list is not exhaustive and Legal Helpline would be happy to hear from you if you have been involved in any type of taxi accident that was not your fault.

I was injured as a passenger in a taxi – do I have a claim?

The main thing to establish if you have been injured in a taxi is who was to blame? It is not always the taxi driver who is to blame. Road traffic accidents are often caused by third parties. If there is a third party liability you may still be able to make a claim but it will not be against the taxi company. If your taxi driver was to blame then of course liability is more clear cut. If you were injured because you were not wearing a seatbelt then your driver may be held partially liable if you are injured full stop this is because it could be the way they were driving that caused you to be injured. The outcome in a compensation case where you are not wearing a seatbelt is likely to be shared liability in which case a portion of your compensation would be deducted. If you were harmed as a passenger due to your driver skidding on the road then you may be able to claim against your driver. Although the rules about liability may seem complicated it is not necessary to know who is liable before you begin your claim. Legal Helpline will be able to establish that liability on your behalf after we have gathered evidence and look further into the details of your case.

Taxi driver injury at work – could I claim?

As with any injury at work, if you are injured whilst driving your taxi then you may be eligible to make a claim. There are a number of different scenarios in which you could claim for compensation. The unfortunate reality is that taxi drivers can be subjected to violence by their passengers. This is particularly true if you are working late and taking very drunk and aggressive passengers home from a night out. Other causes of injury can include faulty vehicles which have not been properly maintained by the taxi company and being forced to work for too long by your employer. If as a taxi driver you are asked to work very long hours you may be involved in an accident due to the fact that you are exhausted and have lost the concentration necessary to drive. As long as you are not liable, you will probably have a claim.

I was knocked down by a taxi – How do I claim?

If you have been knocked down by a taxi, through no fault of your own, then you can make a claim for compensation. There are a number of things you should do following your accident to ensure the greatest possible chance of success in your compensation claim. Firstly we would advise seeking legal consultation. This is where we can help. As soon as you contact Legal Helpline we will ask you some questions to find out more details about exactly what happened before, during and after the accident. We will want to know where you were when the accident happened, what time it was and in what ways you were injured. It is helpful if you can tell us how you were helped following the accident and after medical examination whether you are expected to suffer any long-term health problems or sustained loss of earnings as a result of the accident.

Once we have clear answers to these questions we can begin to advise you on some realistic expectations for your claim.

I was injured in an Uber – Could I claim compensation?

2011 changed the way that some taxi services work in the UK. Uber was introduced which offers a business model based on the needs of the consumer. Several copycat operators have also appeared since then. The tricky question for Uber passengers is how do you make Uber accident claim? The answer is not straightforward. Uber and the other ride-sharing services do not consider themselves to be a taxi firm. They describe themselves as a tech organisation that brings drivers and passengers together. Uber drivers are private contractors. Uber drivers are required to have a minimum level of insurance but checks are not made on the maintenance of Uber vehicles and the conduct of Uber drivers is not considered to be the responsibility of the organisation.

If you are involved in an accident in a black cab or minicab then the taxi passenger rights in the UK are clear. This is not the case with Uber. In a black cab or minicab the responsibility lies with the driver or with the company. It is not yet clear who holds the responsibility if you are an Uber car accident passenger. It is therefore essential that if you are injured as a result of an accident in an Uber car then you should seek legal advice as soon as possible if you wish to make an Uber accident settlement. Whilst you can phone the Uber accident phone number, the Uber claims department are notoriously difficult to negotiate with and have made it very tricky to claim compensation from them directly. The Uber accident policy is very complicated and in order to make a successful taxi accident claim we strongly advise that you use a legal intermediary such as Legal Helpline.

Who will my taxi injury claim be against?

If you are involved in an accident in a taxi and are injured as a result, the crucial thing is to work out who is to blame. This is not always straightforward. However, there are some circumstances where it is clear that the driver of the taxi or minicab is at fault. Reasons for an accident caused by the driver include:

  • Loss of concentration whilst driving,
  • Using a mobile phone illegally,
  • Driving over the speed limit,
  • Driving under the influence of alcohol or drugs.

Other times it is evident that the blame lies with the taxi company rather than the driver. Reasons that the company rather than the driver may be responsible include:

  • A car which is not fit for purpose due to the fact that it has not been properly maintained,
  • Failing to insure the driver properly,
  • Neglecting to comply with relevant legal requirements,
  • Failing to do background checks on new drivers.

It is also possible to bring claims of compensation against a third party after you have been injured in a taxi accident. Indications that a third party will be to blame include:

  • If a separate vehicle causes a crash which involves the taxi that you are travelling in,
  • If your taxi has been forced to swerve to avoid the negligent actions of another driver,
  • If your taxi has collided with an obstruction in the road that has been left there negligently.

Common injuries for taxi accident claims

  1. Whiplash. Whiplash usually occurs when you have been involved in a collision from behind. It is caused by a jerk to the head and subsequent injury to the neck and spine. Whiplash can take a long time to recover from and can require intensive physiotherapy and anti-inflammatory medication. It can create severe pain and discomfort and symptoms such as blurred vision, numbness and even memory issues and depression.
  2. Concussion. If you bang your head during an accident it can cause your brain to knock against your skull and become injured. The symptoms don’t necessarily appear immediately but can include sickness, headache, disturbed vision and even unconsciousness. If you have suffered from concussion then you should get lots of rest to enable your brain to recover. More serious cases can require a brain scan and even subsequent surgery.
  3. Herniated disc. This is when one of the discs in your back moves out of alignment as a result of the impact of a crash. The area of the herniation can be incredibly painful and you may experience severe weakness in the area. You may need x-rays, MRI or CT scans to diagnose the herniated disc or discs. Treatment includes ice and heat, rest and physiotherapy. The more severe injuries may even require surgery.
  4. Lower leg injuries. These kind of injuries are more common when a driver has not been wearing a seatbelt. Their knees are therefore pushed up into the dashboard and steering column. The impact can cause foot, leg and knee injuries including broken bones. If you have suffered from lower leg injuries then you will require medication, crutches, physiotherapy and in some key cases even a plaster cast.
  5. Injuries to the chest.The impact of an accident can cause broken ribs, and damage from your seatbelt can cause chest injuries. You may experience severe pain and even find it difficult to breathe. If your internal organs have been bruised or injured you may need to undergo scans to check the extent of the damage. Following a chest injury you will need to rest and take medication to relieve the pain.

No Win No Fee taxi accident compensation claims.

Here at Legal Helpline we offer No win No fee taxi accident compensation claims. This offers you financial protection if you wish to make a claim for damages. It means that you don’t need to pay a penny upfront or throughout the duration of the case. The final fee will only be taken out of your payout if you are successful in your claim. This enables you to focus on winning the case without any of the additional financial anxieties that you may have if you were paying a solicitor by the hour.

How much compensation for an accident involving a taxi?

If you have had an accident in a taxi, as long as the accident was not your fault, you may be eligible to claim compensation. The amount you can claim is dependent on the severity of the injuries you have suffered and the out of pocket expenses you have incurred. Legal Helpline can talk to you about what you may be entitled to claim but here is a rough guide based on previous compensation claims.

InjuryCompensation awardAdditional information
Minor chest injury£9,575 to £13,650Includes broken and bruised ribs
Moderate chest injury£23,800 to £41,675Ongoing disability from a chest injury
Moderately severe chest injury£50,000 to £76,500Reduced lung function, heart damage and overall lower life expectancy
Severe chest injury£76,500 to £114,100Loss of use in one lung, heart damage, pain and reduced life expectancy
Damage to or loss of tooth£3,300
Damage to or loss of more than one toMaximum of £9,600
Minor wrist or arm fracture£2,900 to £3,700
Major wrist or arm fractureMaximum of £51,000
Minor neck injury£3,300 to £6,000For example whiplash
Moderate neck injury£6,000 to £29,250Awarded for neck damage and loss of motor function
Severe neck injury£34,575 to £112,750Severe break, ongoing pain and side effects
Minor back injury£6000 - £9,500
Moderate back injury£9,500 - £21,100Award dependent on pain and level of damage
Severe back injury£29,475 - £122,350Depends on long term damage
Injuries to legs£6,925 - £103,250
Injuries to knees£10,450 - £73,125
Injuries to ankles£10,450 - £53,000
Injuries to feet£10,450 - £53,200
Quadriplegia£246,750 - £307,000
Minor Brain Damage or head injury£1,675 to £9,700
Less severe brain damage£11,650 to £32,700
Moderate brain damage£32,725 to £166,600Award dependent on the effects on memory, senses and ability to concentrate
Moderately severe brain damage£166,500 to £214,350Improving brain damage which causes paralysis
Severe brain injury/ies£214,350 to £307,000

It’s hard to establish exactly how much compensation you will be entitled to without knowing the specific details of your case but these figures give some rough guidelines to help you understand what to expect.

Why make a taxi accident claim with Legal Helpline?

Here at Legal Helpline, we do everything we can to make your compensation claim as quick and efficient as possible. Following a free no obligation consultation, we can then offer you a No win No fee service. Our friendly and experienced team will do everything they can to maximize your compensation payout. We are also contactable 24 hours a day. We have received fantastic feedback from our previous clients and have a great reputation within the industry. We guarantee dedication to your claim.

Start a taxi accident claim today with us

Contact us today so that we can help you to win the compensation you deserve following your taxi accident injury. Our free phone number is 0161 696 9685, you can email us at or use our contact form on the website and we’ll get back to you as soon as we can.

Useful links

Car accident claims

If you were in a car that has been involved in an accident with a taxi this page gives detailed advice on claiming compensation for a car accident.

Whiplash claims

Whiplash is an extremely common injury in taxi accidents and this page provides specific information on whiplash compensation claims.

HSE Transport information

HSE have produced guidance and information about health and safety in the transport industry

Private hire government statistics

This page is the government’s information on private hire industry statistics.