Advice On Public Liability Insurance Injury Claims

If you have been injured in a public place as a result of negligence, you may be wondering whether you could make a public liability insurance claim. In this guide, we will explain when you could be eligible to pursue a settlement.

We will touch on the compensation that could be awarded in public liability claims and how they are calculated. We will also discuss how evidence can benefit your claim and how a solicitor from our panel could help you strengthen your case.

For more information on making a public liability insurance claim, contact our advisors. They can offer a free consultation, through which they can evaluate your potential case and also provide free legal advice. If your claim is valid, our advisors may connect you with a solicitor from our panel to work with you through the personal injury claims process. To get started:

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Public liability insurance claims guide

Select A Section

  1. What Are Public Liability Insurance Claims?
  2. Who Is Eligible To Make A Personal Injury Claim?
  3. How To Prove Your Personal Injury Claim
  4. Calculating Public Liability Injury Claim Compensation
  5. Start Your Claim For An Accident In A Public Place
  6. Learn More About Public Liability Insurance Claims

What Are Public Liability Insurance Claims?

Personal injury claims aim to return you to the position you were in before you were injured by negligence, as much as this is possible. If the business you make a personal injury claim against has insurance for public liability claims, then this will cover the payment if the claim is a success.

Public liability insurance is a kind of insurance that businesses can take out that covers the cost of claims made by members of the public that are injured or have their property damaged on their premises. It’s not compulsory, unlike employer liability insurance or motor insurance.

Who Is Eligible To Make A Personal Injury Claim?

In order to be eligible to make a personal injury claim as a member of the public, you must prove that your injuries were caused by negligence. Negligence is when a breach of duty of care causes injury.

The duty of care you’re owed in public settings is set out by the Occupiers’ Liability Act 1957 (OLA), which states that the controller of a space has to take steps to ensure that members of the public who use the space for the intended purpose are reasonably safe. If they breach this duty, and you are injured because of this, this is known as negligence.

It’s also important to make sure that you begin your claim within the personal injury claims time limit. Typically, you will have three years to start a claim. This runs from the date of your injuries, although there are some exceptions to this rule that our advisors can explain when you get in touch.

To find out if you could be eligible to make a claim after being injured by negligence, contact our advisors today.

How To Prove Your Personal Injury Claim

It’s important that you are able to provide evidence to support your personal injury claim. This can help prove that your injuries were a result of negligence, and it can also help prove the extent of your injuries and how they have affected your life, or how they will in the future.

Some examples of evidence that you could use to help support your claim include:

  • CCTV footage: Video footage of the accident or of the negligence that caused it could be used to help support your claim.
  • Medical records: Your medical records can help prove the extent of your injuries.
  • Witness contact details: Taking these details allows the statements of witnesses to be taken by a professional at a later date.
  • Photographs: Taking pictures of your injuries or of the accident site can also help strengthen your claim.

A solicitor could help you collect the evidence you need to support your claim. To find out how a solicitor from our panel could help you make a public liability insurance claim, get in touch with our team.

Calculating Public Liability Injury Claim Compensation

There are two heads of claim that you could potentially receive if your claim succeeds. The first of these is general damages. This head of claim covers your injuries and the pain and suffering they cause.

When calculating general damages, legal professionals like solicitors can refer to the Judicial College Guidelines (JCG). This document contains guideline settlement brackets for varying severities of injury. In the table below, you can see some examples of these guideline brackets that could be relevant to your claim.

Injury TypeCompensation BracketNotes
Moderate Brain Injury (c) (i)£150,110 to £219,070Injuries cause a personality change and a risk of epilepsy combined with a moderate to severe intellectual deficit.
Moderate Brain Injury (c) (ii)£90,720 to £150,110Injuries result in a modest to moderate intellectual deficit, and there is some risk of epilepsy that greatly reduces the ability to work.
Chest Injuries (C)£31,310 to £54,830Some continuing disability that is caused by damage to the lungs or chest.
Bowel Injuries (b)Up to £150,110
Total loss of all natural function with a dependence on colostomy, with the award depending on the age of the claimant.
Hernia (a)£14,900 to £24,170
Even after repair there is continuing pain, and a limitation on physical activities such as sports or employment.
Minor Back Injuries (b) (ii)£12,510 to £27,760This bracket can include soft tissue injuries that accelerate or exacerbate a pre-existing condition by five or more years, and backache caused by disturbed muscles and ligaments.
Moderate Shoulder Injuries (c)£7,890 to £12,770This bracket includes soft tissue injuries that are not permanent but have symptoms that last beyond two years, as well as frozen shoulder that limits movement and causes discomfort.
Fracture of Clavicle£5,150 to £12,240The award here depends on residual symptoms, the severity and extent of the fracture, and whether any disability is temporary or permanent.
Other Arm Injuries (d)£6,610 to £19,200Uncomplicated fractures to the forearm.
Less Serious Leg Injuries (c) (iii)Up to £11,840
Soft tissue injuries, or uncomplicated tibia or fibula fractures.

How Special Damages Could Also Compensate You

Special damages are the head of your claim that compensate you for the financial losses caused by the accident in which you were injured. For example, under special damages, you could potentially recoup the cost of:

  • Travel to hospital appointments
  • Damage to your personal property, for example, if your phone smashed when you fell
  • Medical bills
  • Prescriptions
  • Home care
  • Home adjustments
  • Mobility aids
  • Loss of earnings

You may need to provide evidence of these losses in order to claim for them. Because of this, it can be a good idea to keep any bills or receipts you receive that are related to your injuries. For more information on making a public liability insurance claim, contact our team today.

Start Your Claim For An Accident In A Public Place

A solicitor from our panel could help you through the claims process by offering their services on a No Win No Fee basis. Through a Conditional Fee Agreement (CFA), you could access the services of a solicitor, generally without being asked to pay any upfront or ongoing fees.

The only fee you will be asked to pay to your solicitor is a success fee, and this is only in the event that your claim succeeds. In this case, your solicitor will take a percentage of your compensation. However, this amount has a legislative cap, which is in place to ensure that you receive the majority of your settlement. If your public liability insurance claim doesn’t succeed, then your solicitor typically will not ask for any fees.

Talk To Us About Your Public Liability Insurance Injury Claim

If you would like to find out if you could be eligible to work with a solicitor from our panel on a No Win No Fee basis, our advisors can help. In a free consultation, one of our advisors can assess your circumstances and provide you free legal advice. If they find your claim to be valid, then they could connect you with a solicitor from our panel. To get started:

Learn More About Public Liability Insurance Claims

To learn more about making a public liability claim, we recommend:

For more helpful resources:

Our advisors are here to help if you would like to know more about making a public liability insurance claim.