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I Suffered An Injury In A Sainsbury’s Supermarket Accident, Could I Claim Compensation?

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Tracy Chick

Tracy Chick is a dedicated and expert Road Traffic Accident lawyer, holding a prestigious MASS Diploma in her field.

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If you’ve been injured in a Sainsbury’s supermarket, warehouse, or car park, you may be wondering whether you could claim compensation. Sainsbury’s injury claims can arise from a wide range of accidents, from slipping on a wet floor to being hurt by falling stock or faulty equipment. Like all retailers, Sainsbury’s has a legal obligation to ensure its premises are safe for both customers and employees.

Key Takeaways 

  • Sainsbury’s injury claims are only valid if it’s proven that Sainsbury’s failed in their obligation, and an injury is suffered from this. 
  • Both customers and employees can potentially make Sainsbury’s injury claims.
  • Some common supermarket accidents include slips, trips, and falls, and falling objects. 
  • Compensation in Sainsbury’s accident claims can cover physical, psychological, and financial suffering. 
  • Our panel of personal injury solicitors can work on all supermarket accident claims on a No Win No Fee basis. 

We can tell you whether you’re owed compensation within minutes. Just simply tell us about your circumstances. If you are connected with our panel of personal injury solicitors, they will use their decades of expertise to give your case the best possible chance of success:

Someone pushing a trolley in a supermarket aisle.

Jump To A Section

  1. Can I Claim If I Was Injured In Sainsbury’s?
  2. Am I Eligible To Make A Sainsbury’s Injury Claim As An Employee?
  3. What Are Some Common Supermarket Accidents?
  4. How Much Compensation Can I Get For An Injury At Sainsbury’s
  5. How Long To Claim After An Accident In Sainsbury’s?
  6. What Evidence Do I Need To Claim Against Sainsbury’s?
  7. No Win No Fee Supermarket Injury Claims
  8. Learn More

Can I Claim If I Was Injured In Sainsbury’s?

To be eligible to begin the personal injury claims process as a customer, it must be shown that the supermarket breached its duty to ensure reasonable safety on the premises, and that this breach caused your injury.

The Occupiers’ Liability Act 1957 outlines the duty of care that supermarkets owe to all of their lawful public visitors. To ensure reasonable safety on the premises, they must take steps, such as:

  • Implementing health and safety measures. 
  • Conducting regular checks on all facilities to reduce risks as much as possible. 
  • Responding as fast as reasonably possible to reports of hazards, and eliminating them. 

As such, the personal injury claims eligibility criteria for a supermarket accident has been summarised below:

  1. The supermarket breached the duty of care that they owed. 
  2. You were injured as a result of this breach. 

If you believe that you meet the personal injury claims eligibility criteria following an accident in Sainsbury’s, contact us today. Our team can confirm whether you’re entitled to compensation. 

Am I Eligible To Make A Sainsbury’s Injury Claim As An Employee?

You may be eligible to begin the Sainsbury’s injury claims process as an employee if you can prove that the supermarket breached its duty to ensure your safety, and that this breach caused your injury.

The Health and Safety at Work etc. Act 1974 outlines the duty of care that employers owe to all of their employees. To ensure safety at work, they must take reasonable steps, such as:

  • Providing the necessary workplace training.
  • Providing sufficient Personal Protective Equipment (PPE). 
  • Conducting regular checks on all facilities and equipment to reduce risks as much as possible. 

If you were injured in a supermarket as an employee, contact us today. Our team can confirm whether you’re entitled to personal injury compensation. 

What Are Some Common Supermarket Accidents?

Common accidents that can happen in supermarkets include slips, trips, and falls, and falling stock. 

Here are some specific examples of how a supermarket accident could happen due to a breach of duty of care, and how an injury could result from this:

  • The shelves in an aisle were poorly stocked. This led to the items falling off the shelf and hitting a customer on the head, causing a head injury.
  • An employee wasn’t provided with any manual handling training before being asked to carry stock in the warehouse. This led to them using an unsafe lifting technique, and they suffered a back injury
  • The supermarket failed to display any wet floor signs next to a spillage. This lack of signage led to a customer slipping and falling, and they fractured their wrist
  • In the car park, there was a large pothole that the supermarket was aware of, but they had made no effort to repair it. Subsequently, an employee tripped and fell over the pothole, leading to an ankle fracture. 
  • There had been numerous reports that the banister on the top floor of a large supermarket was loose. Despite these reports, the supermarket failed to repair the banister or cordon it off. This led to a child falling from a height and suffering serious injuries as they leant against the loose banister.

The types of accidents that can happen in a supermarket are not limited to this list. 

To enquire about an injury claim against Sainsbury’s, please contact us today. 

A woman reaching for something on the shelf in a supermarket.

How Much Compensation Can I Get For An Injury At Sainsbury’s?

The amount of compensation that can be awarded in Sainsbury’s injury claims depends on the extent to which the customer was physically, psychologically, and financially harmed by the supermarket’s negligent actions. 

These types of harm are divided into two heads of claim:

  • General damages – the physical and psychological impacts of the injury.
  • Special damages – the financial losses that have resulted from the injury. 

Some factors that are considered under general damages include:

  • Pain severity. 
  • Whether a full recovery can be made, and how long the recovery period is if so.
  • Loss of amenity (the decrease of quality of life).

To evaluate general damages, legal professionals can use the Judicial College Guidelines (JCG) alongside your independent medical records. In the JCG, there are guideline compensation brackets for all sorts of injuries. 

In the table below, there are some injuries that could potentially be suffered in a supermarket. We have also taken their guideline compensation brackets from the JCG. But, please keep in mind when viewing this table that these figures can’t be guaranteed, as all personal injury claims are unique. The top figure also isn’t from the JCG:

InjuryGuideline compensation bracketsNotes
Multiple injuries of a serious nature + special damagesUp to £1,000,000+Compensation covering multiple injuries of a serious nature and related financial losses, such as loss of earnings, medical bills, and travel expenses.
Brain damage£344,150 to £493,000Very severe (a) - Substantially reduced life expectancy with 'locked-in' syndrome.
£18,700 to £52,550Less severe (d) - A good recovery is made despite problems with concentration and memory.
Back£111,150 to £196,450Severe (a)(i) - Damage to nerve roots and spinal cord, causing very serious consequences.
£33,880 to £47,320Moderate (b)(i) - Cases such as a prolapsed intervertebral disc that necessitates surgery.
Ankle£61,090 to £85,070Very severe (a) - Cases such as a bilateral fracture that causes degeneration of the joints at a young age and necessitates arthrodesis.
£16,770 to £32,450Moderate (c) - Ligament tears and fractures that cause less serious disabilities.
Wrist£58,710 to £73,050Complete loss of function (a) - Where an arthrodesis is performed.
£15,370 to £29,900Less severe (c) - Where there is still some permanent disability.

Special damages account for all financial losses that have resulted from the supermarket injury (past, present, and future). So, could potentially make up a huge part of the compensation total. 

A few examples of the financial losses that could be reimbursed under special damages include:

  • Loss of earnings if you’re unable to work due to your injury. 
  • Future loss of earnings, missed pension contributions, and missed bonus opportunities.
  • Medical bills, such as prescription costs. 
  • Travel expenses for going to and from hospital appointments. 

But, you must have evidence of your injury’s financial impacts, such as any receipts, invoices, payslips, or bank statements. 

To learn more about how much compensation can be awarded in Sainsbury’s injury claims, contact us today.

How Long To Claim After An Accident In Sainsbury’s?

The personal injury claims time limit is typically 3 years, as per the Limitation Act 1980. This time limit commences from the date the injury was sustained. 

However, children and mentally-incapacitated individuals are unable to make a claim for themselves until they either:

  • Turn 18. 
  • Regain their full mental capacity. 

So, the time limit will be paused up until these dates.

While the time limit is paused, a loved one can step in and make a claim on their behalf as a litigation friend. Litigation friends are court-appointed responsible adults who must act in the claimant’s best interests. 

To learn more about how Sainsbury’s injury claims can be made on someone else’s behalf, please contact us today. 

What Evidence Do I Need To Claim Against Sainsbury’s?

If you were to make a personal injury claim against Sainsbury’s, you will need evidence to prove that they breached their duty, such as CCTV footage, and that this breach caused your injury, such as your medical records.

Such evidence that can help prove this includes:

  • CCTV footage of the accident, showing how it happened. 
  • Photographs of where the accident happened, such as the aisle that the spillage was in. 
  • Photographs of any injuries you have that are visible. 
  • Copies of your medical records, showing the extent of how you’ve suffered.
  • Contact details from any witnesses to the accident. During the claims process, they can then be asked to provide a witness statement. 
  • Personal recordings of your symptoms and treatment (written in a diary, for example).
  • A copy of the reported incident in the supermarket’s accident book.

Our panel of specialist personal injury solicitors can collect evidence on your behalf, to make the claims process easier for you. To find out whether they can assist you, please contact us today. They can also answer any questions you have about supermarket accident claims.

No Win No Fee Supermarket Injury Claims

No Win No Fee supermarket injury claims can be made with our panel of specialist solicitors. Our panel in particular work on the basis of a Conditional Fee Agreement (CFA), which means:

  • There are no upfront or ongoing fees for your solicitor’s work. 
  • If the compensation claim is unsuccessful, you do not pay any fees for your solicitor’s work. 
  • If the claim is successful, your solicitor will just take a success fee from your compensation. Success fees are a small percentage that is capped by the law. This ensures that no matter what, the majority of the compensation goes to you. 

These are the inclusive services offered by the No Win No Fee solicitors on our expert panel

  • Gathering and presenting evidence. 
  • Communicating with the defendant on your behalf. 
  • Using their expertise to negotiate the best compensation offer possible for you. 
  • Explaining legal jargon. 
  • Informing you of any case-related updates. 
  • Most personal injury claims are settled out of court. But, if your case is sent to court, they will sort out your legal representation for you. 

If you would benefit from these services, please don’t hesitate to contact us today.

Contact Our Team Of Advisors

It is absolutely free to contact us at any time. By chatting to us about your situation, you can confirm whether you’re entitled to personal injury compensation with no obligation to proceed with the claims process. We can also answer any questions you have about Sainsbury’s injury claims:

A solicitor sat talking about Sainsbury's injury claims with a client.

Learn More

Learn more with these similar guides:

Additionally, you might find some useful information by browsing these pages:

We hope that our guide about how Sainsbury’s injury claims are made has been helpful. If you have any questions at all that we haven’t answered about how to claim compensation after an accident in a supermarket, our lines are open 24/7. Please don’t hesitate to get in touch with us. We are here to help you.

Author

  • Tracey Chick author - Legal Helpline

    Tracy Chick is a dedicated and expert Road Traffic Accident lawyer, holding a prestigious MASS Diploma in her field. When she's not immersed in the complexities of legal cases, Tracy loves to be outdoors, particularly enjoying any kind of water-related activity.

    View all posts Road Traffic Accidents Lawyer
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